Quality Assurance Manager at Lonza Inc. in Portsmouth, New Hampshire

Job Description:

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

At Lonza AG, we have an outstanding opportunity for a Quality Assurance Manager to join our remarkable team in New Hampshire, USA! This role is vital to maintaining quality standards and encouraging a culture of excellence across our operations. As part of Lonza's adventurous growth, you will play a pivotal role in our site leadership team, guiding and developing our talented QA Compliance Specialists!

Key responsibilities:

• Provide general direction and support, acting as a point of escalation for QA staff and customers.




• Ensure objectives are met and align with customer Quality Agreements, Lonza SOPs, and regulatory requirements.




• Partner with internal customers (MSAT, Manufacturing, Engineering, QC, Validation, and Supply Chain) to assess and resolve higher risk issues with Change Controls, Deviations, CAPA, and Investigations.




• Attend and/or co-chair Change Control Committee, Deviations Review Board, and CAPA Board meetings.




• Attend Site Quality Council and Lot Disposition meetings.




• Lead and supervise Key Performance Indicating Quality Metrics, including monthly/quarterly deviation trending reports for senior site management.




• Support Lot Release/Disposition activities as needed.




• Identify and implement improvements to quality processes.




• Provide general direction for the department, develop team goals, supervise progress, and ensure continuous improvement.




• Conduct regularly scheduled 1-on-1 meetings with staff and team meetings to review objectives, provide support and feedback, and assist in resolving issues.




• Participate in the hiring process, provide performance feedback, coach, mentor, and support career development.




• Support Regulatory and Customer Audits.

Key requirements:

• We require a Bachelor’s Degree or equivalent experience, combined with a solid background of 8-10 years in Quality Assurance.




• Confirmed experience in management, preferably in the life sciences industry.




• Demonstrated ability to lead and manage a team, ensuring objectives and results are met.




• Strong understanding of regulatory requirements and Quality Agreements.




• Outstanding problem-solving skills, with a validated history of efficiently implementing quality improvements.




• Ability to rigorously enforce to SOPs and regulatory guidelines.




• Excellent communication and collaboration skills. Adventurous, diligent, and focused approach.

Join Lonza AG and be part of a team that is determined to make a meaningful difference. Apply today to embark on a rewarding career journey with us.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.