(USA) Director, UX Design at Walmart in Bentonville, Arkansas

Job Description:

What you'll do at



Position Summary...


What you'll do...


Director UX - Bentonville
About the team
US Omni Platform product team is focused on improving Walmart
customer experience across both physical & digital and making Walmart
the most exciting place to shop. With 4000+ brick and mortar stores and
thousands of other suppliers fulfilling Walmart's online/in-store orders for
over 1 billion customers - the challenge and complexity is pronounced! We
work within the world's largest retailer yet maintain a startup feel working
in small agile teams to revolutionize the fulfilment landscape. As a leader
in the supply chain group, you are accountable and responsible for
delivering best-in-class experiences for several critical products/platforms
that helps serve our customers in the most cost-effective manner in
multiple geographies and businesses.
As Director, UX of this team, you will drive key experiences in the area of
Fulfilment, Transportation, Real Estate, Manufacturing and Replenishment.
This is a senior-level role with significant responsibility in creativity,
technical expertise, and business domain understanding required.
Oversee the overall strategy for design and execution of UX across
multiple areas.
You'll make an impact by:
•Delivering at the intersection of brilliant design, compelling user
experience, and business value.
•Drive platform product mindset and user experience strategy and
innovation with successful delivery of product roadmaps
•Establish and communicate effective design processes through a
strong understanding of user-centered design techniques coupled
with practical experience in how a design team should collaborate
cross-functionally for maximum effectiveness delivering solutions.
•Lead strong teams through rapidly evolving, complex demands,
including multiple projects with dependencies on other internal
teams.
•Gain strategic alignment within and across the organization
•Driving simple and cohesive user experience solutions across a
portfolio of projects by translating business needs into actions and
roadmaps.
Synthesizing ideas from multiple sources and across industries and
geographies to identify UX needs / opportunities (including
quantitative consumer insights, qualitative customer research,
existing customer behavior and feedback, future trends and
forecasts, and competitive landscape).
•Participating in efforts to understand and address the root causes of
associate and customer issues and deliver insights that help shape
the product roadmap.
•Designing scalable, dependable, extensible, and maintainable user
experience frameworks and roadmaps.


•Balancing creativity with the heritage and design assets of Walmart;
using best practices to guide the creation of patterns and styles and
leveraging existing design libraries.
•Continuously improving the effectiveness of your designs and ways
of working.
•Building an inclusive and exceptional team.
•Acting with urgency, taking ownership, and finding a way.
We're looking for a dynamic leader who is...
•Proven experience in Enterprise design and user experience in the
areas of Supply chain like fulfilment, replenishment, transportation,
real estate and manufacturing.
•Expert level proficiency in user experience & research skills, uses
professional concepts to resolve critical issues and broad design
matters.
•Problem-Solving Skills: You should be able to identify and solve
problems quickly and effectively. This includes anticipating potential
issues and coming up with innovative solutions.
•As a design leader, you'll likely be handling multiple projects
simultaneously. Strong project management skills, including the
ability to prioritize tasks, set goals, and keep your team on
schedule, are crucial.
•Researches industry innovations and best practices and shares
relevant information to integrate new designs into our supply chain
and business needs and environment.
•Ability to adjust from detailed to strategic view and translates
findings into potential tactics and strategies to meet functional goals
and objectives.
•Comes up with novel design and architecture, processes and
patterns for large programs within the organization.
•Reviews and approves design of projects.
•Works with other leaders across the organization to ensure a good
user experience across teams.
•Directs multiple teams in the timely generation of multiple solutions
to a problem; sets priority
•Provides design feedback that is timely and appropriate to the
project's context and that fits within the larger organizational
context
•Persuasively communicates design concepts and leads brainstorm
sessions with senior and executive leadership through strong
sketching and storyboarding ability
•Persuasively communicate design concepts with senior and
executive leadership using strong oral and written communication
skills • Directs the development of complex prototypes for
communication and research purposes


•Directs user research and site analytics to determine root-cause of
usability and/or customer experience issues and to inform the
definition of experience design principles and strategy
•Directs competitive analysis that includes experience, technology,
and core business insights; extracts and analyzes trends
•Estimates scope and size of workstreams from a cross-functional UX
perspective and with a larger business context in mind; plans and
sets milestones for key deliverables for multiple teams
•Breaks large problems into workstreams and develops a plan that
fixes the larger problem
•Understands and represents points of view from all UX disciplines to
the larger team and executive leadership
•Compare solutions to industry best practices and evaluates quality
of a design solution
The above information has been designed to indicate the general nature
and level of work performed in the role. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. The full Job
Description can be made available as part of the hiring process.
Minimum Qualifications
Bachelor's degree in business administration, Computer Science,
Engineering, UX / Design, Product Management or related field and 15
years' experience in product management or related field OR 12 years'
experience in product management or related field. 6 years' experience
building and leading high performing teams. 6 years' experience leading
cross-functional teams.
At Walmart, we offer competitive pay as well as performance-based bonus
awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage. Financial
benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave,
family care leave, bereavement, jury duty, and voting. Other benefits
include short-term and long-term disability, company discounts, Military
Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick
leave, holidays, or other purposes. The amount you receive depends on
your job classification and length of employment. It will meet or exceed
the requirements of paid sick leave laws, where applicable.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life
easier for hundreds of millions of people. That's what we do at Walmart


Global Tech. We're a team of software engineers, data scientists,
cybersecurity expert's and service professionals within the world's leading
retailer who make an epic impact and are at the forefront of the next
retail disruption. People are why we innovate, and people power our
innovations. We are people-led and tech-empowered. We train our team in
the skillsets of the future and bring in experts like you to help us grow. We
have roles for those chasing their first opportunity as well as those looking
for the opportunity that will define their career. Here, you can kickstart a
great career in tech, gain new skills and experience for virtually every
industry, or leverage your expertise to innovate at scale, impact millions
and reimagine the future of retail.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $130,000.00-$260,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
3 years' supervisory experience.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.




Primary Location...



203 Se Martin Luther King Jr, Bentonville, AR 72712-0000, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



Hello, NW Arkansas



With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.