Surgery Scheduler at Nemours in Pensacola, Florida

Posted in General Business about 2 hours ago.

Type: Full-Time





Job Description:

This position is responsible for: Demonstrating excellent customer service that promotes patient, staff and customer satisfaction that reflects the mission, vision and values of Nemours. The Surgery Scheduler will schedule inpatient/outpatient surgeries and procedures for multiple departments as requested by the physician. To submit requests and ensure authorization/precertification are obtained for all surgeries/procedures, diagnostic testing, OT, PT, Sleep Studies and DME's as ordered by the physicians.

  • Communicated effectively with patient families and provider great customer service.
  • Promote open communication and positive attitude with physicians and staff.
  • Ensure all authorizations/precertification are secured prior to scheduled surgeries/procedures.
  • Provide all needed surgical information to partnering hospital/facilities.
  • Provide education to patients and families regarding surgeries/procedures.
  • Register patients and make sure we have correct demographics in system.
  • Communicate with physician and staff regarding difficult situations with scheduling and/or authorizations/pre-certifications.
  • Must be familiar with insurance plans regarding their terms and benefits.

  • Qualifications:





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