Job Description:
What you'll do at
Position Summary...
What you'll do...
Walmart Business is driven by a meaningful purpose: to save time, money, and hassle for businesses, nonprofits, and governments, allowing them to focus on their vital missions. This goal goes beyond just selling goods. It's about helping entrepreneurs grow their businesses and support their families, enabling nonprofits to maximize donor funds for better service, and assisting governments in improving services for residents. Our team is looking for a Manager, Business Strategy and Research to translate early learnings and long-term vision into actionable strategies to support rapid growth in our business. We are looking for someone who will think big, be customer focused, ruthlessly prioritize the highest impact efforts, and mobilize cross-functional partners to develop and facilitate execution against our strategy and research goals. The individual in this capacity will be customer-centric, and maintain an outside-in, big picture orientation for the future. Importantly, they will help set the sequence of strategic moves.
What you will do:
- Shape critical, high value strategic initiatives that can shape the direction of our business to maximize impact
- Work in quarterly sprints on prioritized strategic initiatives - leading cross-functional teams
- Understand our customer deeply looking across NPS, VOC data and customer metrics along the buying journey
- Partner closely with analytics to interpret customer behavior and identify high opportunity segments
- Manage multiple cross-functional research projects that support our Walmart Business Team
- Build out and manage internal research panel (to build from MVP to north star) while managing the intake process cross functionally for research
- Run research end-to-end (design and draft instrument, project management, results analysis, sharing results with stakeholders)
- Run quarterly brand health research, cadenced message testing, strategic research, and membership benefit testing
- Competitive insights - distil macro, customer, competitor, and tech trends into actionable insights
- Review information from multiple sources, and organizing research and analytical findings to present clear, actionable solutions to strategic business issues.
- Craft key insights and messaging in reports/executive presentations, translating findings and preliminary recommendations into actionable plans in a clear, compelling manner for non-technical audiences and senior leadership.
What You'll Bring:
- Thought leadership and project management
- Experience in shaping and driving strategic initiatives
- Experience in Customer research and related tools/ strategies
- Ability to balance multiple workstreams and cross-functional teams
- Strength in analytics and business storytelling (synthesize information, triangulate findings, and create data-driven insights)
- Insatiable desire to understand the evolving customer
- Ability to thrive in a growing, unstructured environment
Qualifications
- Bachelor's degree in Business Administration, Analytics or related field
- 5+ years of professional work experience in strategy, customer research, data analytics, consulting, or related field
- BBA/ BS (Economics, Finance or statistics)
- Certification in customer science and marketing analytics
Embody Walmart's values
We will expect you to embrace Walmart's values and lead by example:
- Integrity - Say what you will do and do what you said. You should be able to earn trust easily.
- Customer Focus - You will always put the customer's needs ahead of your personal goals and be passionately focused on delivering for the customer. Walmart's purpose is to help our customers save money and live better. You will adopt and consistently apply an omni-channel mindset focused on driving value for customers.
- Excellence - You will hold yourself and others accountable to deliver at the highest possible standard. You will find and surface opportunities for improvement every day in everything we do. You will have the courage to speak up and do what is right.
- Respect for others - We believe in servant leadership. You will model Walmart's values, leading by example, valuing the contributions of your entire team.
Benefits and Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, Flexible Time Off, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We
Are
Join Walmart and your work could help over 275million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 3 years' experience in retail merchandising, operations management, or relevant area OR 5 years' experience in retail merchandising, operations management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising Associates, Working on cross-functional teams or projects
Primary Location...
508 Sw 8Th St, Bentonville, AR 72712, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.
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