IT Help Desk Specialist at Securitas Electronic Security in Uniontown, Ohio

Job Description:

Securitas Technology, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.


STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.


Securitas Technology is looking for an IT Support Specialist based in Uniontown, OH.



Responsibilities/Tasks:

• Provide technical assistance, diagnostic, and troubleshooting hardware and software issues.


• Assist with project of various degrees as needed.


• Provide onsite and remote support for users.


• Maintain physical inventory and ticket assignment in Service Now.


• Team oriented and the ability to communicate effectively both orally and in writing with all levels of end users.

Minimum Requirements:

• High School Diploma or Equivalent required


• 1-3 years experience within IT preferred


• Must be detail-oriented and organized with the ability to multi-task


• Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed


• Occasional lifting of parts and equipment as needed.

STC offers comprehensive benefits including:

• Medical, Dental, Vision, and Life Insurance


• Company Paid Short Term and Long-Term Disability


• 401K with 60% Match up to 6% of salary


• Paid vacation, holiday and sick time


• Educational Assistance


• Exceptional growth opportunities


• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Apply Now