Sr Svc Agent/Non-DOT at Federal Express Corporation in Cocoa, Florida

Job Description:

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.


Monday - Saturday, Day off TBD


4 P.M - 8 P.M



Minimum Education



High School Diploma/G.E.D.



Knowledge, Skills and Abilities



Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.



Preferred Qualifications:



Pay Transparency:



Pay:



Additional Details: Monday-Saturday 4:00PM-8:00PM


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .


Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law


• EEO is the Law Supplement


• Pay Transparency Policy


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)

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