Director, Sales and Client Services (Chubb Risk Consulting) at Chubb in San Francisco, California

Job Description:

JOB DESCRIPTION

Duties and Responsibilities

New Business / Lead Generation

• Develops and establishes productive, professional relationships with key personnel and buyers of EHS consulting services
• Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions
• Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies
• Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace

Account Management / Expansion / Strategic Growth

• Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts
• Creates and sustains positive client relationships and customer care to ensure a consistently high level of client satisfaction
• Proactively assesses, clarifies, and validates account / client needs on an ongoing basis
• Lead client stewardship meetings
• Execute project management activities to ensure successful completion of projects within budget and while meeting established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting, deliverable submission and project invoicing.

Key Metrics

• Sales: New Business, Retention and Expansion in the direct market
• Revenue: Year over year growth of existing accounts

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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