ECC Facility Operations Specialist (#24-217) at Strategic Analysis, Inc. in Arlington, Virginia

Job Description:

Strategic Analysis, Inc.

Strategic Analysis, Inc. is an EOE Minorities/Females/Disabled/Veterans.

Job Code: 24-217
Location: Arlington, VA
FT/PT Status: Part Time
Required Clearance: Ability To Obtain a Secret Clearance

Strategic Analysis, Inc. Executive Conference Center (ECC) is seeking an individual with a flexible schedule to work part-time on call. This person will be the wizard behind the curtain to maintain a high standard of excellence for a conference center that specializes in hybrid (in-person and webinar) meetings for the DoD. The ECC consists of one large room that divides into two independent meeting rooms, plus a medium-sized meeting room and two board rooms. The ECC staff customizes the meeting room and foyer accommodate each client’s needs. Available to work Monday – Friday between the hours of 7:00 am – 8:00 pm; rarely needed outside this window of days and times.

Responsibilities and requirements:
• Provide high-level customer service to executive and DoD clientele.
• Move and arrange meeting room and foyer furniture based on written directions by ECC manager/assistant manager.
• Set-up, test, and troubleshoot audio-visual equipment and webinar connection.
• Open the facility, greet meeting point of contact, and ensure the facility is operating at its full operational capability.
• Maintain ECC concessions which include making coffee, stocking beverages, snacks, and supplies, and cleaning stations between guests’ use.
• Receive, setup, and clean-up catering.
• Create and post directional signage.
• Set-up poster sessions and/or demonstration stations, provide equipment and supplies to support the activity.
• Maintain security protocols.
• As required, divide rooms and audio-visual, and re-set rooms in a timely manner.
• Escort or provide directions to guests as needed.
• Work with building manager, engineers, vendors, security, caterers, and IT to make the meeting/event successful.
• Close the facility by cleaning tables and beverage stations, restocking supplies, shutting down and storing audio visual equipment, and re-set room when requested prior to the next meeting.

Knowledge/Capabilities
• A minimum of 8 years of experience in the service industry
• High School Diploma or higher level of education.
• Read, comprehend, and follow directions well.
• Communicate effectively, both verbally and in writing.
• Be attentive and aware of surroundings.
• Anticipate client needs.
• Experienced with Microsoft products to include Word, Excel, PowerPoint, and Outlook.
• Experienced with audio visual equipment.
Webinar experience desired.
• Able to work independently.
• Creative thinker and solution driven.
• Ability to lift up to 30 pounds.
• Working knowledge of Microsoft Office products.
• Excellent organizational and time management skills.

This position is part-time with the opportunity for growth. The ideal candidate would: have a flexible schedule, be from the service industry with a strong audio-visual understanding, be a team player and also able to work independently, provide suggestions, and make decisions with little supervision. We are willing to train the right candidate.

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