Posted in Other about 5 hours ago.
Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality
Provide knowledge transfer of Falcon LogScale NGSIEM to our customers
We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.
5+ years of experience working with log management/SIEM solutions (e..g, Falcon LogScale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic, etc) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk Demisto, etc.) in a professional services consulting role or similar capacity
Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs
Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts
Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage
Experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc.
Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
Occasional travel may be required (<25%)
Strong problem-solving, written and oral communication skills in English
Recent (last 3 years) industry certifications with SANS, ISC2, Amazon, Microsoft, Google and other organizations within the Information Security domain
Long term (6 months min) recent experience within a SOC performing analysis and triage of security incidents using a SIEM, Log Management and/or SOAR platform
Applied knowledge and integration experience with a generative AI platform
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