Quality Control Manager at HM Electronics in Carlsbad, California

Job Description:

HM Electronics


Job Category: Manufacturing
Requisition Number: QUALI003291
Full Time
On-site
Carlsbad, CA 92010, USA

Job Details

Description

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

As an HME Quality Control Manager, you will bring a passion for excellence that ensures all HME products exceed customer expectations for quality and reliability. You will lead the implementation of quality assurance processes, oversee quality control activities, and manage a team of quality professionals. You are skilled in conducting audits, driving continuous improvement initiatives, and collaborating with suppliers and cross-functional teams to integrate quality into all phases of the product life cycle. You will also be responsible for maintaining and enhancing our quality management systems that prevent, contain, and permanently correct quality issues.

Essential Job Functions

• Lead and manage a team of quality professionals, providing guidance, coaching, and support while developing all team members through cross-training and continuous learning plans.
• Work with cross-functional teams to develop and implement processes, procedures, policies, and controls that ensure all products and services meet or exceed customer expectations for quality and reliability.
• Drive continuous improvement through trend reporting, pareto analysis, root cause/corrective action, and KPI/metrics management.
• Perform internal and supplier audits of quality control processes, identifying areas for improvement and ensuring effective corrective actions are implemented.
• Identify potential quality risks and develop mitigation strategies.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Work with engineering teams to ensure products and services are designed for quality and drive improvements to quality assurance lab validation testing.
• Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate, up-to-date, and followed.
• Actively research and stay current on quality trends and best practices, including emerging technologies, to continually improve processes and standards within the organization.
• Prepare reports for management on quality system performance and perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Quality, Science or Engineering field required. Relevant experience may be considered in lieu of education.
• At least 8 years quality management experience, preferably in manufacturing, ideally electronics manufacturing.
• Demonstrated experience of quality management from cradle to grave for a product/service.
• Ability to drive a culture of continuous improvement & operational excellence.
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
• Strong leadership and influencing skills
• Excellent analytical, critical thinking and problem-solving skills.
• Excellent time management and organizational skills with the ability to set priorities, complete crucial tasks on time, keep deadlines and pay close attention to detail.
• Lean Six Sigma Green Belt Certification or higher - preferred.
• ASQ Certification - preferred.
• Experience with quality/reliability tools and concepts (DFX, APQP, FMEA, MTBF, SPC, ISO2859 statistical sampling inspections, HALT/HASS, root cause/corrective action, Calibration, MRB, etc).
• Software: MS suite, ERP, MES, PLM, Metrology, Audit Management, Lab Management, Data Analysis and Visualization tools.
• Occasional travel as required, with ability to travel globally.

Join us at HME and play a crucial role in shaping our workforce and driving our success!

The posted pay range is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.

Job Details

Description

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

As an HME Quality Control Manager, you will bring a passion for excellence that ensures all HME products exceed customer expectations for quality and reliability. You will lead the implementation of quality assurance processes, oversee quality control activities, and manage a team of quality professionals. You are skilled in conducting audits, driving continuous improvement initiatives, and collaborating with suppliers and cross-functional teams to integrate quality into all phases of the product life cycle. You will also be responsible for maintaining and enhancing our quality management systems that prevent, contain, and permanently correct quality issues.

Essential Job Functions

• Lead and manage a team of quality professionals, providing guidance, coaching, and support while developing all team members through cross-training and continuous learning plans.
• Work with cross-functional teams to develop and implement processes, procedures, policies, and controls that ensure all products and services meet or exceed customer expectations for quality and reliability.
• Drive continuous improvement through trend reporting, pareto analysis, root cause/corrective action, and KPI/metrics management.
• Perform internal and supplier audits of quality control processes, identifying areas for improvement and ensuring effective corrective actions are implemented.
• Identify potential quality risks and develop mitigation strategies.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Work with engineering teams to ensure products and services are designed for quality and drive improvements to quality assurance lab validation testing.
• Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate, up-to-date, and followed.
• Actively research and stay current on quality trends and best practices, including emerging technologies, to continually improve processes and standards within the organization.
• Prepare reports for management on quality system performance and perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in Quality, Science or Engineering field required. Relevant experience may be considered in lieu of education.
• At least 8 years quality management experience, preferably in manufacturing, ideally electronics manufacturing.
• Demonstrated experience of quality management from cradle to grave for a product/service.
• Ability to drive a culture of continuous improvement & operational excellence.
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
• Strong leadership and influencing skills
• Excellent analytical, critical thinking and problem-solving skills.
• Excellent time management and organizational skills with the ability to set priorities, complete crucial tasks on time, keep deadlines and pay close attention to detail.
• Lean Six Sigma Green Belt Certification or higher - preferred.
• ASQ Certification - preferred.
• Experience with quality/reliability tools and concepts (DFX, APQP, FMEA, MTBF, SPC, ISO2859 statistical sampling inspections, HALT/HASS, root cause/corrective action, Calibration, MRB, etc).
• Software: MS suite, ERP, MES, PLM, Metrology, Audit Management, Lab Management, Data Analysis and Visualization tools.
• Occasional travel as required, with ability to travel globally.

Join us at HME and play a crucial role in shaping our workforce and driving our success!

The posted pay range is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity/Affirmative Action Employer. We encourage Minorities, Females, Disabled and Veterans to apply.

We participate in the e-verify system.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a HM Electronics Human Resources Representative at 800.848.4468.

PI255399119

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