Wage Audit Specialist at Equifax Inc. in St. Louis, Missouri

Job Description:

The Wage Audit Specialist functions as the state expert for screening fraud and wage audits and responding to state documents for our clients. This position acts as a liaison between our customers and state unemployment agencies, and is responsible for analyzing and responding to unemployment-related documents within pre-determined time limits.

What you'll do

• Receive and prioritize fraud and wage audits and other unemployment related data.
• Analyze individual case information by reviewing data accessed through the PC and respond to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures.
• Works as a team to ensure accurate and necessary information retrieved from customers is documented clearly and thoroughly into the database.
• Ensures that work is accurate and complete, processed in a timely manner
• Filing, photo copying, sorting and distribution of documents as they are received into their area; sorting, organizing, matching and distributing system-generated notices to the appropriate individual; matching system-generated letters to the appropriate state-issued document and distributing those documents to the appropriate individual; assisting with adding emailed information/documentation into the database; and, formatting proactive separation reports for loading into system

What experience you need

• High school diploma or GED
• Previous office experience with an emphasis on organization of work duties and performing job functions independently
• Experience dealing with dated material and/or strict adherence to guidelines
• Ability to handle a high volume of work and work under deadlines
• Excellent analytical skills, problem solving and decision making abilities
• Availability for 2-3 weeks of mandatory in-person training upon hire

What could set you apart

• Previous experience or familiarity with Unemployment Insurance and the Unemployment Claims process
• Previous office experience with an emphasis on customer service, organization of work duties and performing job functions independently
• Proficiency with Google or Microsoft Office PC applications including Word, Excel, and Outlook

• Computer Skills Required: Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook