Job Description:
Field Service Technician
Work Mode: Hybrid
Location: This role will manage the Northwest Indiana and Northeast Illinois regions. The ideal candidate should reside within one of these areas.
Clarke Energy provides distributed power plant solutions with market leading engineering, installation, and maintenance support. We specialize in gas engine power stations and combined heat and power technology, along with renewable natural gas solutions for gas grid injection. Clarke continues to expand our offerings to incorporate renewable energy generation and storage technologies as hybrids or microgrids and are proud to be an authorized distributor and service provider for INNIO Jenbacher gas engines.
Opportunity
The Field Service Technician will ensure maximum availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and related plant through maintenance, troubleshooting and fault rectification.
Specific Responsibilities
Deliver an efficient and cost-effective service to customers, to ensure that:
- Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
- Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
- Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
- After hours callouts are responded to in a timely manner.
- Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
- Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
- Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
Document all site visits and complete service reports in accordance with agreed quality standards and timescales.
Protect and develop the industry standing of Clarke Energy by:
- Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
- Maintaining a high level of site housekeeping and presentation.
ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
- Maintaining tools in a good and safe working order and calibrated as required.
Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.
Skills/Requirements
Essential
- Extensive field service experience with a minimum of 5 years in the field.
- Strong electrical and/or mechanical knowledge.
- Willingness to travel extensively and independently.
- Availability to work overtime and weekends as needed, with travel away from home up to 80% of the year Monday - Friday.
- Proficient IT skills.
Desirable
- Experience and knowledge in power generation
- Familiarity with gas engines.
Personal Attributes/skills
The ideal candidate should demonstrate the following qualities:
- Consistently trustworthy and professional.
- Reliable and dependable.
- Responsive to customer needs
- Supportive and collaborative with colleagues.
- Effective time and workload management.
- Ability to work independently and take initiative to complete tasks.
- Commitment to quality and continuous improvement.
- Willingness to take responsibility for their work and actions.
- Eagerness to seek out and act on opportunities for self- improvement.
Additionally, the following attributes are crucial for success in this role:
- Highly adaptable and flexible, willing to work at various times and locations as required.
- Strong relationship building skills.
- Ability to supervise and motivate others.
- Effective communication skills
- Commercial awareness, with a focus on minimizing costs for Clarke Energy and its customers.
- Ability to perform effectively under pressure.
This role will oversee NW Indiana and NE Illinois and requires a willingness to travel 80% of the time.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Rehlko?
A global leader in energy resilience, Rehlko delivers innovative energy solutions critical to sustain and improve life across home energy, industrial energy systems, and powertrain technologies, by delivering control, resilience, and innovation. Leveraging the strength of its portfolio of businesses - Power Systems, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Heila Technologies, Curtis Instruments, and Engines, and more than a century of industry leadership, Rehlko builds resilience where and when the grid cannot, and goes beyond functional, individual recovery to create better lives and communities, and a more durable and reliable energy future. For more details, learn more at Rehlko.com.
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Rehlko proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.
It is Rehlko's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact EnergyJobs@kohler.com. Rehlko is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.
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