Events Set-up Manager (Operations Manager)- Kellogg West Conference Center & Hotel #587657815 at Cal Poly Pomona Foundation, Inc in Pomona, California

Job Description:

Cal Poly Pomona Enterprises Employment Services



ANNOUNCEMENT OF POSITION VACANCY




SUMMARY : Under general supervision of the Assistant General Manager of Kellogg West, the Operations Manager is responsible for leading a team to accurately and efficiently execute facilities operations as directed. The general responsibilities of the position include those listed below and will vary based upon a variety of factors including business necessity, location, and customer requests.



SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):

• Provides on-site supervision of facility operations and all events, programs and meetings within the Kellogg West Hotel & Conference Center, and Kellogg House, and leads a team of well-trained individuals to provide excellent customer service.


• Leads and assists with setting, striking, and converting meeting room and event setups as needed. Provides feedback and instruction to staff to ensure all details are executed.


• Ensures safety and security practices are followed for all facility occupants. Provides immediate response to situations and communicates appropriately to safety officials.


• Oversees the execution of daily operations of the events and guests' needs, including but not limited to audio-visual, and custodial service.


• Manages staff and student employee schedules efficiently based on operating needs.


• Responsible for recruiting, training, and retaining employees.


• Collaborates with Enterprise Facilities to place, track and seek completion of all facility and preventative maintenance work orders; may be responsible for conducting minor facility repairs.


• Maintains facility equipment inventory, and ensures visual standards are met for all occupants and guests.

• Communicate effectively with guests, clients, staff members, managers, and other stakeholders

• SUPERVISORY RESPONSIBILITIES: Responsible for the training of staff necessary to carry out effective operations of the area assigned; directly supervises part time individuals, leads and crew members; assist in the supervision the activities of contracted staff providing services that may include A/V, room setups, custodial, landscaping, trash collection, pest control, repairs and other facility services. Will be supervising students.

MINIMUM QUALIFICATIONS:

• A minimum of three years related experience, preferably working in a college student union facility or higher education conference center position responsible for performing the duties indicated above, including supervision of student employees.


• Experience working with event management software such as EMS, CaterTrax, 25Live, etc.


• Experience with audio / visual equipment and room setups.


• Experience with scheduling employees based on business needs/events on calendar with fiscal responsibility in mind.


• Must have ability to manage staff with company's Mission, Vision and Values as guiding forces.


• Strong communication skills and interpersonal skills.


• Ability to interpret and apply policies and procedures to variety of situations.


• Ability to be resourceful and to take initiative.


• Ability to work cooperatively in a diverse environment.


• Flexibility to adjust to changing schedules; open to new ideas and adaptable to changing technology.


• Strong writing skills.


• Valid CA driver's license and insurance.


• Must be able to pass a background check and LiveScan

PREFERRED QUALIFICATIONS:

• Direct knowledge of and experience in facility and event management.


• Experience in hotel & conference center hospitality and events services.

Cal Poly Pomona Foundation, Inc. offers a rich benefits package that constitutes a major portion of total compensation (paid medical/dental/vision, retirement, educational reimbursement, etc.).




ABOUT US : As the largest employer of students on the Cal Poly Pomona campus, the Foundation offers valuable work experience and hands-on training to approximately 1,500 Cal Poly Pomona students each year. The Foundation offers positions in various fields; whether it is in the area of technology, science, retail, culinary arts, hospitality management, leadership or research grants, these student employees participate in Cal Poly Pomona's learn-by-doing philosophy and acquire practical skills in their designated field of study.


The Foundation also contributes operating support to nearly 1,100 Foundation and scholarship programs every year, including Bronco Athletics. In addition, the Foundation administers grants and contracts, contributes to campus security, and supports several university publications. The Foundation contributes over $1 million annually to Cal Poly Pomona.



CSU along with Cal Poly Pomona Foundation strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to fdnhr@cpp.edu .



Cal Poly Pomona Foundation, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Foundation, Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.



BACKGROUND CHECK POLICY:
Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.
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