Community Outreach Care Specialist -Sign On Bonus (US) at Elevance Health in Miami, Florida

Job Description:

Community Outreach Care Specialist




$1500 Sign On Bonus!




Location: Florida



The Community Outreach Care Specialist is responsible for ensuring that appropriate member SDOH programs are proactively identified to improve the health of our members and meet quality goals.


* This role will be supporting the Florida Pathways program.



How you will make an impact:

• Coordinates SDOH needs for members by scheduling appointments or enrolling members in programs.


• Assesses member compliance with medical treatment plans via telephone or through on-site visits.


• Identifies barriers to plan compliance and coordinates resolutions.


• Identifies opportunities that impact quality goals and recommends process improvements.


• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.


• Coordinates identification of and referral to local, state or federally funded programs.


• Coaches members on ways to reduce health risks.


• Prepares reports to document case and compliance updates.


• Establishes and maintains relationships with agencies identified in appropriate contract.

Minimum Requirements:



Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.



Preferred Skills, Capabilities and Experiences:

• Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.


• Bilingual candidates preferred.


• Knowledgeable in social determinants of health interventions (SDOH).


• Excellent customer service skills.


• Ability to manage high caseloads.


• Strong problem solving skills preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Apply Now