Job Description:
Training Specialist - LTSS Service Coordination
Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations in Overland Park or Topeka, Kansas.
Hours
: General business hours, Monday through Friday.
The Training Specialist - LTSS Service Coordination is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.
How you will make an impact:
- Facilitates learning events that are performance-based in nature.
- Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
- Employs rapid course development methodologies to quickly meet client needs.
- Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.
- Measures, tracks and evaluates learner and client satisfaction.
- Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
- Keeps technical skills updated.
- Travels to worksite and other locations as necessary.
Minimum Requirements:
- Requires BA/BS in related field and a minimum of 4 years training experience; or any combination of education and experience, which would provide an equivalent background.
- Four years of clinical or sales experience or certification/license in the appropriate field may be required.
- Previous international training experience may be required.
Preferred skills, Capabilities, and Experience:
- Experience in managed care, preferred.
- Facilitating training experience, preferred.
- Very strong written and verbal communication skills, preferred.
