• Provide leadership, vision, and oversight for information systems, technology, digital platforms.

• Provide strategic vision and leadership and develops policy and prioritization of resources in the College’s rapidly changing information technology environment.

• Collaborate with staff, faculty, deans and administrative officers to create strategic, innovative, and leading IT capabilities that support the mission and vision of the College.

• Responsible for a direct reporting technical organization full-time professionals with an annual expense budget.

• Assess technology in place and its uses, and develop a strategic plan for streamlined and more integrated IT that dovetails with CCP’s overall strategic plan.

• Lead efforts to prioritize and invest in needed technology, and outline a future for ITS, and provide support for the IT governance structure, ensuring that it is transparent and effective.

• Assess current IT talent, workloads, and staffing levels, and ensure that appropriate cross-training and succession planning is in place for long-serving staff who will be leaving in the coming years.

• Make ongoing investments in cybersecurity to ensure that CPP effectively meets its objectives in enterprise risk management and data privacy standards that allow for an optimal student experience. Implement security measures to strengthen protections against cyber threats.

• Working with the expertise available within CPP and beyond, understand and evaluate new and evolving technologies that will meet the needs of the College, now and in the future.

• Consistent with all members of the institution, have a strong commitment to the institutional mission, and build on the institutional comfort with embracing change and innovation.

• Strong technical knowledge coupled with a commitment to researching and learning about new technologies and trends.

• Current knowledge in technology infrastructure and delivery methods; system development and documentation standards; service delivery techniques; and project management techniques.

• Understanding of technology needs in academic areas.

• Experience in budget development and management and cost controls.

• Experience engaging diverse stakeholder groups to set IT priorities, plan services, and develop policies.

• Broad technical expertise across IT disciplines, leading practices in service management, resource management, portfolio management, and project management.

• Articulate IT concepts and priorities effectively to non-technical audiences.

• Work effectively across all constituents who are supported by IT services.

• Mentor staff with a servant leadership style and advance a culture of service and collaboration with all campus constituencies; experience leading in a collective bargaining environment a plus.

• Create positive relationships with individuals from all backgrounds and at all levels of the university leading to productive collaboration across the College.

• Understand business needs and create technology solutions to meet those needs and make data driven decisions.

• Outstanding professional management using initiative, originality, judgment, and creative problem solving.

• Outstanding customer service and team-building.

• Effective strategic planning, budget, and financial management; experience in a resource-constrained environment a plus.

• Collaborative, ethical, humble and effective management.

• Bachelor’s degree in Instructional Technology, Information Technology, Computer Science, Business Administration, or related discipline. Any and all degrees must be from a recognized institutional accreditor.

• Seven (7) years of demonstrated experience in IT strategic planning, complex budgeting, and personnel management.

• Experience leveraging technology to achieve the most effective and efficient solutions to support business processes and the student experience.

• Demonstrated experience working in a position that requires a high degree of customer service skills and a proven commitment to promoting and maintaining a service-oriented culture.

• Three (3) years of senior management experience in computer operations required.
• Experience leading the strategic planning and administration of information technology required.

• Previous experience using an enterprise wide system required.

• Ability to define user needs, develop and implement information systems and develop staff required.

• Strong collaboration skills and customer service orientation required.

• Demonstrated ability to exercise good judgment and decision-making required.

• Strong interpersonal, analytical, and problem-solving skills required.

• Demonstrated ability to clearly present technical material to non-technical staff required.

• Ability to drive change and innovation to support organizational goals and objectives.

• Strong written and oral communications skills required.

• Ability to juggle shifting priorities and multiple demanding projects.

• Ability to maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.

• Master’s degree from an accredited university in Instructional Technology, Information Technology, Computer Science, Business Administration, or related discipline.

• Experience in a broad range of technology within a higher education, government, or public sector setting.

• Strong financial management skills including the ability to manage complex budgets with multiple fund sources and with multiple campuses.

• Strong interpersonal skills, including the ability to use diplomacy, inclusion, and consensus to inform the decision-making process.

• Effective collaborative leadership style that incorporates organizational, analytical, and decision-making skills with strong change management, project management, and team building skills.

• Technical fluency with Ellucian Banner or similar enterprise-wide system.

• Senior management experience in higher education preferred.

• Management experience in a unionized environment preferred.

Procedure for Candidacy