RunDTC is a digital experience agency empowering our clients with unique solutions to their most complex business challenges. We're chosen by clients when they're in need of a true partner and when results matter most - becoming the agent of change and driving transformation that combines business strategy, user needs, design, and technology. Headquartered in Dana Point, CA, RunDTC was founded with a philosophy to do great work with great people, as we propel our clients' businesses forward.
About the role
We are seeking a motivated, NY-based, Project Manager with a background in web agency experience and at least 2 years of working with Shopify. The ideal candidate will have a track record of managing multiple client projects simultaneously, coordinating with cross-functional teams, and delivering high-quality results in a fast-paced environment.
Key responsibilities
Manage and oversee the full lifecycle of Shopify projects, from initial scoping to final delivery, ensuring timely and cost-effective completion.
Collaborate closely with clients to understand their needs and translate them into detailed project requirements, timelines, and milestones.
Act as the primary point of contact for multiple clients, ensuring clear and consistent communication regarding project status, risks, and any necessary adjustments.
Coordinate with web designers, developers, and other team members to ensure alignment on project goals and timely execution of deliverables.
Conduct quality assurance checks and testing on Shopify projects to ensure they meet client specifications and industry best practices.
Track project progress, identify potential issues, and implement solutions to keep projects on schedule and within budget.
Support the development and implementation of web strategies, including Shopify store enhancements, app integrations, and SEO optimization.
Provide post-launch support to clients, addressing any issues and offering guidance on the ongoing use of Shopify.
Make regular site updates, including app installs/uninstalls/configuration, in the Shopify admin console.
What you bring to the table
Minimum 2 years of experience working with Shopify in a web agency or similar setting.
Demonstrated ability to manage multiple projects simultaneously, especially client-facing projects.
Excellent communication and interpersonal skills, with a client-focused approach.
Strong understanding of eCommerce best practices and Shopify's platform capabilities.
Experience completing tasks on a Shopify site is required. Content updates, product changes, managing promotions, etc.
Ability to work effectively in a collaborative team environment and adapt to changing priorities.
Project management certification (PMP, CAPM) or relevant coursework is a plus.
Familiarity with project management tools (e.g., Jira, Confluence, Trello) and web development workflows is desirable.
Benefits
Competitive salary based on experience.
Opportunities for career growth and professional development.
Health, dental, and vision insurance.
Vibrant company culture with regular team-building activities.
Working location
Must be in the New York City, NY area
Expectation to work remotely, from your home office or a shared working space, with occasional travel to client locations.
RunDTC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.