ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers' Compensation, Employee Benefits, Cyber Liability, Professional Liability, Farm & Agriculture, and Personal Insurance. Founded in 1970, our mission is to put people- our clients and employees- first. As a privately-owned company, our motto has always been: "No Shareholders, Just Transparency."
ECBM operates on three main core values: Empathy, Energy and Tenacity. We test every employee who works here for these three core values because employees must have Empathy to care about our clients, Energy to provide the level of service we require, and Tenacity to go that "extra mile" to solve our clients' challenges.
In addition to caring for our clients, we also take pride in caring for our employees. We've been a Best Place to Work in Insurance recipient for the last eight years, and the average length of service of our employees is 11 years.
About the Role
ECBM is looking for an Executive Administrative Assistant to join our Team! This person will report to the Executive Office Manager. This person will contribute to the profits and efficiency of ECBM through direct support to the Executive Team.
Responsibilities
Provide Administrative and Office Support to the President and COO
Using Outlook and Teams, coordinate calendar management, including complex scheduling, prospecting and content
Manage Executives' travel including flights, accommodations, transportation, and meals
Coordinate and organize meetings as required, including scheduling, sending reminders, and organizing catering
Acting as point of contact among executives, employees, clients, and other external partners
Complete typing projects, spreadsheet creation, preparing communications on the executives' behalf, maintenance of filing system and contacts' data base
Maintain professionalism and strict confidentiality with all material.
Coordinate and organize meetings as required, including scheduling, sending reminders, and organizing catering when necessary.
Polite and professional communication with staff, clients, vendors, etc. through phone, in person, and email.
Handles other projects and requirements as assigned by Management.
Pursues personal development program.
Maintains effective working relationships with employees and vendors.
Education & Experience
Excellent organizational and prioritizing abilities
5-10 years' experience
Strong word processing and computer skills, and proficient knowledge of Microsoft Office
Detail oriented and organized with prioritizing ability
Pleasant and professional phone manner and face-to-face presence
Excellent communication skills
Good at time management and multi-tasking
Good self-discipline and motivation
Dependable, reliable, and adaptable
Benefits
Competitive Pay
Health and Welfare Programs Including Medical, Dental, and Vision Insurance
Retirement and Income Protection Programs, including a 401k plan
Work/Life Balance Including PTO, Holidays and Remote work opportunities