Inside Sales Representative- Metals Industry at Solar Atmospheres Of Michigan, Inc. in Chesterfield, Michigan

Job Description:

Are you a customer-focused individual with excellent people skills and previous sales support experience? Solar Atmospheres of Michigan is seeking an Inside Sales Representative who enjoys supporting an outside sales team that is finding right-fit customers in need of a trusted heat treating partner. 95% of our business supports the aerospace, automotive, airline, and medical industries, all of which need to be heat-treated for durability purposes, which is where we come in!

This role will work Monday-Friday 7 am to 3:30 pm at our Chesterfield, MI location.

What you'll do
As an Inside Sales Rep at Solar Atmospheres, you'll work alongside our outside sales team, being their admin support and working with customers, so they can focus on being out on the road and bringing in new business. Day to day, you'll play a vital role in the customer quoting and contract process while also doing the following:

Field customer inquiries, assess feasibility, and gather information and production requirements
Provide quotes to customers and professionally field questions on quotes, billing, and other requests
Review customer orders and pricing, send contracts, and investigate any discrepancies and/or inconsistencies
Utilize CRM and ERP systems to accurately and efficiently create/manage shop orders
Communicate with and provide updates to customers about delivery information including delays
Working with Quality Assurance managing new and existing Heat treatment process cycles
Occasional travel to local customers, trade shows, and events with the Sales Director

What you need to thrive in this role

3+ years of sales office support or customer service experience
General knowledge of metallurgy and heat treatment preferred
Intermediate knowledge of Microsoft Office and CRM/ERP systems
Ability to multitask, prioritize work, and complete tasks with little supervision
Reliable, organized, and the ability to work efficiently in a fast-paced sales environment
Excellent written and verbal communication skills

About us
The mission of Solar Atmospheres is to add significant value to our customer's operations by thermally treating parts, principally in a vacuum environment, with an unwavering commitment to honesty in all relationships. We will strive to fulfill this mission while:

Performing our work with an emphasis on quality and responsiveness
Operating with an awareness and appreciation of the value of our customer's parts while in our care
Forever looking "forward" in the area of technical capabilities
Demonstrating a willingness to "accept the challenge"
Providing and maintaining a work environment that is safe, clean and reflects our respect for human dignity
Providing our employees with an opportunity for personal growth, challenge, and reward
Maintaining a workplace that is environmentally friendly
Sustaining long-term growth and profitability

What we offer you
We care about our employee's well-being and show it by providing the following:

Medical, Dental, and Vision
Short & Long-Term Disability
Life & AD&D Insurance
401K with Company Match
Paid Time Off
Employee Assistance Program
Employee Referral Program

Thank you for considering us as a potential employer!
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At Solar Atmospheres, we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to that by ensuring that our place can be anyone's place.