Office Manager/ Admin at Wallen Garage Doors in Newport News, Virginia

Posted in Other about 6 hours ago.

Type: full-time





Job Description:

Job Title: Office Manager (ServiceTitan Superstar Wanted!)Location: Yorktown, VAEmployment Type: Full-TimeAbout UsAt Wallen Garage Doors were not just fixing and installing garage doorswere opening the door to exceptional customer experiences (literally!). As a leader in the garage door industry, we pride ourselves on providing top-notch service with a smile. Were looking for a rockstar Office Manager whos not only a whiz with ServiceTitan software but also brings experience, energy, and excitement to our growing team.What Youll DoAs our Office Manager, youll be the behind-the-scenes hero making sure everything runs as smoothly as a freshly greased garage door. Youll juggle schedules, keep technicians on track, and make sure customers are delighted with every interaction. If you thrive in a fast-paced environment and love creating order out of chaos, we want to hear from you!Your Daily AdventuresOffice Wizardry: Own the daily office operationsthink scheduling, dispatching, invoicing, and making the magic happen.ServiceTitan Mastery: Use your skills to keep us running like clockwork, managing work orders, customer info, and operational reporting.Scheduling Guru: Keep our technicians calendars (and customers) happy by coordinating efficient schedules and quick dispatches.Customer Cheerleader: Wow our customers by solving issues, answering questions, and making their day better.Data Detective: Dive into ServiceTitan reports to track performance and find opportunities for improvement.Process Pro: Spot inefficiencies, streamline workflows, and level up how we do business.Team Connector: Be the go-to person keeping communication flowing between the office, techs, and leadership.What Were Looking ForExperience as an Office Manager (bonus points if its in the garage door or home services industry).ServiceTitan savvinessyou know the system inside and out.Top-notch organizational and multitasking skills (spinning plates? No problem).A natural communicator with a knack for building relationships.Tech-friendly and comfortable with tools like Microsoft Office and ServiceTitan.A problem solver who loves tackling challenges and making things better.High school diploma required; extra education or certifications? Even better!Whats In It for You?A competitive salary that reflects your experience and contributions.The chance to be part of a fun, fast-paced team with big goals.A supportive environment where your ideas are valued.Benefits like health insurance, paid time off, and plenty of coffee (or tea).The satisfaction of knowing youre helping a growing business shine!How to Join UsIf youre ready to bring your A-game, ServiceTitan skills, and a can-do attitude to a growing company, we want to meet you!Lets open the door to your next big opportunity!
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