Hand In Pocket (www.handinpocket.com), a faced paced and rapidly growing women's clothing boutique, is seeking a highly motivated self starter who has a passion for customer service and fashion. As a store manager you will manage the day-to-day activities of the store from opening to closing and after hours events to ensure profitability, collaboration, beauty and outstanding service.
Primary Responsibilities:
Leadership:
Plan, delegate and follow up on expected tasks to ensure goals are met
Assist team by driving business results to maximize sales plan, and manage expenses through operational/sales leadership
Focus, support and prepare team to balance customer experience with operational tasks
Ensure the highest level of customer care in line with Hand In Pocket's specific service expectations and selling standards
Uses product knowledge and selection to work with social media, online and marketing teams to develop content for promotions and digital marketing content
Assists in online inventory management and order fulfillment for handinpocket.com
Performs buying assistant duties: organize buying trips, price and import styles in POS, edit PO's from buying trips
Perform merchandising tasks, such as stock, re-merchandising, display, price markdowns and store maintenance
Qualifications
Retail know-how with hands on experience managing all aspects of a store from the stockroom to the sales floor
Must have a good eye for how to present things and put them together
Minimum 2 years experience working in specialty women's apparel industry is a MUST management experience in a fashion retail environment strongly preferred
Proven ability to meet and exceed sales goals- Understanding of retail profit measures
Ability to lead a team in a fast paced, environment
Driven to deliver superior service by exceeding customer expectations
Demonstrated ability to develop relationships with customers and co-workers
Able to work well as a team player in a fast-paced entrepreneurial work environment
Proven ability to plan, set and achieve goals
Strong organizational and follow-up skills
Excellent verbal and interpersonal skills
Presents a professional image in appearance, words and actions
Be a self-starter and use good judgment in all situations
Proficient with MS Office applications such as Word, Excel and Outlook. Experience with Canva, Klaviyo and Shopify a plus