Whitten Hardware has been a proud member of the Orange Mound community for over 95 years. We are dedicated to providing high-quality tools, materials, and expert advice to DIY enthusiasts and professional contractors alike. Our mission is to empower our customers to bring their home improvement projects to life while fostering a welcoming and knowledgeable environment.
Position Overview:
Are you passionate about home improvement and have a knack for leadership? We are seeking an energetic and experienced Assistant Store Manager to join our team. In this role, you will collaborate closely with the Store Manager to oversee daily operations, lead our dedicated staff, and ensure that every customer leaves our store satisfied. This is an excellent opportunity to grow your career in a dynamic and community-focused setting.
Key Responsibilities:
Operational Excellence: Assist in the day-to-day management of store operations, ensuring efficiency and effectiveness in all processes.
Team Development: Supervise, mentor, and train sales associates and cashiers, fostering a positive and productive work environment.
Customer Focus: Maintain and promote high standards of customer service; address customer inquiries and resolve issues with professionalism.
Inventory Oversight: Monitor inventory levels, assist with ordering, and coordinate with suppliers to ensure product availability.
Merchandising & Presentation: Collaborate on merchandising strategies, optimizing store layout and product displays to enhance the shopping experience.
Sales & Promotions: Implement sales strategies and promotional activities to drive store revenue and meet sales targets.
Administrative Support: Assist with staff scheduling, payroll management, and administrative tasks as needed.
Compliance & Safety: Uphold all safety regulations and company policies, ensuring a safe environment for customers and staff.
Loss Prevention: Participate in loss prevention efforts by enforcing security measures and educating staff on best practices.
Qualifications:
Experience: Minimum of 2 years in retail management; 5 years of experience in general hardware or home improvement retail is highly preferred.
Leadership Abilities: Proven leadership and team-building skills with the ability to motivate and inspire others.
Customer Service Skills: Exceptional interpersonal skills with a commitment to providing outstanding customer service.
Communication: Strong verbal and written communication skills.
Technical Proficiency: Familiarity with inventory management and POS systems.
Product Knowledge: Basic understanding of tools, materials, and home improvement practices.
Availability: Willingness to work flexible hours, including evenings, weekends, and some holidays.
Education: High school diploma required; bachelor's degree in business, management, or a related field is preferred.
Physical Requirements:
Ability to stand, walk, and move around the store for extended periods.
Capable of lifting, carrying, and moving items up to 50 pounds.
Comfortable with climbing ladders, reaching overhead, bending, and stooping.
What We Offer:
Competitive Salary: Based on experience and qualifications.
Comprehensive Benefits: Health insurance, retirement savings plan, and paid time off.
Employee Discounts: Discounts on all store merchandise.
Career Advancement: Opportunities for professional development and growth within the company.
Community Engagement: Be part of a team that values community involvement and makes a difference locally.
How to Apply:
If you're excited about the opportunity to contribute to a community-focused business and meet the qualifications above, we'd love to hear from you!
Please submit your resume and a cover letter explaining your relevant experience and why you're the perfect fit for the Assistant Store Manager position at Whitten Hardware.
Email: office@whittenhardware.com
In-Person: Apply at our store located at 2909 Park Ave., Memphis, Tennessee 38114
Whitten Hardware is an equal opportunity employer.
Join our team and help us continue to be a trusted resource in the community!