Primary Responsibilities: As a Sales Development Representative you will proactively generate new business opportunities for Towerwall, including service lines and vendor products. Customer prospecting and client relationship management will be utilized in a variety of ways. These may include telephone calls, emails, Seamless AI, HubSpot and various marketing tools or other means necessary to generate business opportunities. This position will require 3 days in the office and 2 work from home days.
Meet and/or exceed daily and monthly performance targets for number of outbound calls, qualified leads passed and pipeline contribution
Work with the sales team to develop and mature marketing supplied and self-supplied leads resulting in high quality sales opportunities for Account Executives
Utilize and update the CRM to schedule meetings with low volume/ low touch customers
Qualify sales leads from marketing driven campaigns
Work with sales to build campaigns and social media messaging
Work with Seamless AI and vendors to generate new prospect lists for marketing
Ability to articulate value and uncover needs at each level of an organization
Perform research on companies as a component of lead generation and qualification activities utilizing the HubSpot, LinkedIn, web, Seamless AI, Vendor Provided Tools (Six Sense, Zoom Info etc.) and other research tools available
Develop detailed summaries of qualified leads for Account Executives to understand a prospect's business pain and infrastructure
Update prospect database with conversations, competitive information, company size, decision making criteria and other pertinent information
Attend and participate in corporate sales team meetings
Provide feedback and improvements to Sales Development program and Marketing process
As needed update company's social media accounts
Provide qualitative and quantitative feedback to marketing, sales, vendor partners and other special campaign team members.
Quantitative elements include company profiling, lead to opportunity conversion, sales pipeline, and similar metrics on assigned special projects
Qualitative elements include trends, conversation topics, lead / contact interest and perspective