Since 2014, Urban Natural Home has been a best-in-class omni-channel retailer with both a brick & mortar showroom in Montclair, NJ and a nationwide e-commerce web site. We specialize in modern, American made modern furniture and organic mattresses. Every piece we produce is heirloom quality and is promised to be free from harmful chemicals.
At Urban Natural, we believe in building authentic relationships with our customers to help create a healthy, well designed home they will love. We listen to our customers' individual needs and look to fulfill them to the best of our abilities. We also believe in taking care of our people with generous health benefits, 401k retirement plan with employer match, and a supportive team-oriented environment.
We are a growing company seeking a resourceful and dedicated individual to fill the role of Furniture & Mattress Sales Associate.
Qualifications:
3+ years of experience in a customer experience role within home furnishings, mattress, interior design, fashion, or related retail environments. Existing trade relationships are a plus but not required.
Highly motivated, organized, detail oriented and consistently resourceful
Demonstrates passion for providing exceptional customer experiences
Experience managing client projects from start to finish
Exceptional verbal and written communication skills when interacting with customers and vendor partners
Kindness and patience
Must be very comfortable leveraging technology to support our business needs - Experience using Shopify, Shopify POS, Zendesk, Google Suite, Adobe Creative Suite.
Ability to leverage and adhere to our Standard Operating Procedures (SOPs)
Ability to identify problems and then create and implement solutions quickly.
Available to work in our Montclair, NJ showroom full time, 5 days per week. Weekends required. Flex schedule for 1 weekend off each month.
We Offer:
A competitive base salary plus uncapped commission potential and bonuses