AARMY is growing, we are currently looking for new talent!
ASSISTANT STUDIO MANAGER
Accountable for the day-to-day operations of the studio and leading studio staff to ensure a higher standard studio experience for athletes. The ASM is a key player in the studio, connecting the dots across multiple departments to help hit utilization goals and monthly targets while representing the best of brand in living AARMY's values. Reports directly to the Senior Manager, HQ to ensure brand standards are met consistently across the board.
Key Responsibilities include but not limited to:
All front desk responsibilities
Oversee maintenance of the studio space (equipment, utilities, sound)
Monitor and manage studio supply inventory
Monitor and manage studio retail inventory and sales
Help monitor and manage waitlists
Assist in hiring, coaching, and developing front desk and maintenance team members, developing and enforcing studio policies, SOPs, and productivity standards
Manage front desk, maintenance, and coach schedules
Build and increase local community engagement
Work closely with HQ Manager to analyze KPIs (studio utilization, retail sales) to manage day-to-day operations and implement community strategies and initiatives
Qualifications
Bachelor's Degree
Excellent Communication and Customer Service skills
Excellent interpersonal skills
Team Leadership skills
Great sense of urgency and adaptiveness
Entrepreneurial
Sales skills
Project Management skills
Experience in the fitness or wellness industry preferred
Strong organizational and multitasking abilities
Ability to work collaboratively with a diverse team