The Sr Pharmacy Tech Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system.
Job Responsibilities:
Responsible for oversight of inventory management and communicating supply information and related needs to appropriate departments.
Assist with new hire and departmental training.
Provide primary support and resolution for escalated issues and challenging cases.
May conduct quality monitoring and audits.
May participate in special projects as needed.
May provide temporary backup to department Supervisor.
Other responsibilities as judgment or necessity dictate.
Senior Level is a certified and/or licensed position (based on state requirements).
About WalgreensFounded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits. "An Equal Opportunity Employer, including disability/veterans".
External Basic Qualifications
High School diploma from an accredited school or equivalent GED
Must have an active pharmacy technician license or certification as required by state Board of Pharmacy
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Basic knowledge of and skills using MS Windows, MS Office Suite and/or other similar operating/software programs
Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner
Ability to lift up to 50 lbs. (pounds) in repetitive motion, with or without accommodations.
Preferred Qualifications
PTCB Certification
1 year of work experience in a healthcare, specialty pharmacy, fulfillment and/or call center setting