Billing Coordinator- Maintenance \t\t\t at ThyssenKrupp Elevator Corporation in Atlanta, Georgia

Job Description:

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TK Elevator is currently seeking an experienced Billing Coordinator- Maintenance in Atlanta, GA.

The Billing Coordinator is responsible for producing monthly maintenance invoices to the customer and billing extra and repair invoices to customer where applicable. All invoicing is done based on customer requirements. Duties include ensuring all invoicing is correct to customer and following up on past due accounts. Maintaining masters and various administrative task.

ESSENTIAL JOB FUNCTIONS:

• Send Monthly, Quarterly, Annual Maintenance invoices to customer


• Check service and repair bills that were generated for accuracy before sending to customer


• Type new service/repair bill if there are inaccuracies with current bill and send it to the customer


• Process refund requests for customers who have cancelled their accounts but still have a credit balance


• For cancelled contracts, follow up with customers to ensure that all valid bills have been paid


• Process credits to service and repair accounts when customers are charged incorrectly


• Reconciliation of accounts


• Provide monthly updates on National Aging


• Work with National Account Sales team to handle customer issues


• Ensure all new/cancelled locations are logged on Master and invoice upon receipt


• Work with National Admin to ensure that all contracts changes are completed timely for special price list, billing exception notes and maintenance pricing


• Provide High Level Customer service to Internal and External customers


• Problem solve with customers and branches to resolve disputes on service and repair bills


• Help customers resolve discrepancies with their monthly service rates

• High school diploma or GED; at least two years of experience that is directly related to the duties and responsibilities specified


• Basic knowledge of GAAP standard accounting policies and procedures


• Proficient to advanced skills with Excel, including the creation and navigation of complex spreadsheets


• Basic Word processing skills


• Ability to analyze and solve problems


• Knowledge of accounts receivable procedures and practices


• Ability to reconcile, research in a timely manner


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED; at least two years of experience that is directly related to the duties and responsibilities specified


• Basic knowledge of GAAP standard accounting policies and procedures


• Proficient to advanced skills with Excel, including the creation and navigation of complex spreadsheets


• Basic Word processing skills


• Ability to analyze and solve problems


• Knowledge of accounts receivable procedures and practices


• Ability to reconcile, research in a timely manner


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TK Elevator is currently seeking an experienced Billing Coordinator- Maintenance in Atlanta, GA.

The Billing Coordinator is responsible for producing monthly maintenance invoices to the customer and billing extra and repair invoices to customer where applicable. All invoicing is done based on customer requirements. Duties include ensuring all invoicing is correct to customer and following up on past due accounts. Maintaining masters and various administrative task.

ESSENTIAL JOB FUNCTIONS:

• Send Monthly, Quarterly, Annual Maintenance invoices to customer


• Check service and repair bills that were generated for accuracy before sending to customer


• Type new service/repair bill if there are inaccuracies with current bill and send it to the customer


• Process refund requests for customers who have cancelled their accounts but still have a credit balance


• For cancelled contracts, follow up with customers to ensure that all valid bills have been paid


• Process credits to service and repair accounts when customers are charged incorrectly


• Reconciliation of accounts


• Provide monthly updates on National Aging


• Work with National Account Sales team to handle customer issues


• Ensure all new/cancelled locations are logged on Master and invoice upon receipt


• Work with National Admin to ensure that all contracts changes are completed timely for special price list, billing exception notes and maintenance pricing


• Provide High Level Customer service to Internal and External customers


• Problem solve with customers and branches to resolve disputes on service and repair bills


• Help customers resolve discrepancies with their monthly service rates