Customer Relationship Representative at Beacon Hill Staffing Group, LLC in Milwaukee, Wisconsin

Job Description:

Customer Relationship Representative - Get Revved Up with Us!



Are you a pro at navigating ERP systems and solving customer puzzles with finesse? Join our team as a Customer Relationship Representative and help top-tier dealerships stay ahead of the curve!


This isn't your typical call center job. Expect to handle a handful of daily calls, digging into order details, tracking installs, and mastering a mix of ERP tools (NetSuite experience is a bonus!). If you're organized, communicative, and thrive on making customers happy, this role's for you.


Schedule: Onsite (Good Hope): T/W/Th | Remote: M/F | 8-5
Location: Good Hope (Onsite T/W/Th)
Perks: Room to grow, innovate, and contribute to process improvements



Responsibilities

• Be the go-to for dealership inquiries: order status, pricing, installs, and more.


• Master ERP systems to manage orders from entry to delivery.


• Coordinate shipments, track progress, and ensure smooth operations.


• Collaborate with internal teams to find the answers clients need.


• Use your creativity to improve processes and wow our customers.

Sound like your kind of gig? Bring your customer service expertise, ERP skills, and positive vibes to our team!


Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


We look forward to working with you.


Beacon Hill. Employing the Future™
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