Maximize on-time collections and minimize past due balances through proactive communication with customers
Perform the collection function for assigned accounts and resolve past due balances with customers
Work closely with customers to resolve credit and collection issues
Collect credit data for new customers
Maintain credit portion of customer master in ERP system
Review orders on credit hold and recommend appropriate action
Report and provide management commentary on key AR metrics each month
Monitor, reconcile, and process cash applications
Participate in the invoice delivery process (portal, email)
Monitor and address unclaimed property cases (state escheatment)
Support audit activities related to responsibilities
Complete other responsibilities as assigned by management
Education - Experience - Qualifications
3-5 years' experience in credit, collections, and or Accounts Receivables role
Associate's degree in accounting or related field preferred
Accounts Payable experience a plus
Strong command of Microsoft Excel and Word
Excellent communication skills - written, oral and inter-personal
Communicate effectively with outside vendors and customers
Works independently with focus on accuracy and quality
Demonstrated ability to multi-task, handling interruptions and shifting priorities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
This position requires frequent sitting with occasional standing, walking, stooping and kneeling. There is occasional lifting/carrying of boxed paper and files weighing up to 50 lbs. Average vision and hearing is required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
This position works in an office environment associated with an assembly plant. There may be periodic exposure to chemical compounds and fumes associated with the manufacture of electronic components such as epoxy, solder, etc.