Client Services Manager at StructureCare LLC in Raleigh, North Carolina

Job Description:

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our North Carolina territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.

The successful candidate will possess the following qualifications:

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.


• 3 or more years in a Sales or related role


• Excellent written and verbal communication skills


• Technical aptitude and strong problem-solving skills


• Working knowledge of the construction industry (preferred)


• Willingness to be flexible in a fast-paced work environment


• Driver’s license and acceptable motor vehicle record required

In this role you will be responsible for:

• Acting as the single point of contact for all long-term customer relationships


• Monitoring and managing financial performance of all accounts within the assigned territory


• Accountability for client deliverables


• Communicating technical information and probable costs to key decision makers


• Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports


• Project set up


• Developing proposals


• Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

Experience

Required

• 3 year(s): Sales or Project Management Experience

Behaviors

Required

• Enthusiastic: Shows intense and eager enjoyment and interest


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

See job description

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