Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
Senior Director, Corporate Communications
Our Marketing division is committed to establishing enduring connections with both travelers and partners. We aim to foster a deep sense of trust and affinity for our brands, achieved through creative excellence and innovative marketing strategies.
The Senior Director of Corporate Communications is responsible for developing and executing a comprehensive communications strategy that enhances Expedia Group's reputation, strengthens relationships with external stakeholders, and ensures consistent and impactful messaging across all channels. This pivotal role will oversee a team of communications professionals, driving strategy and execution across key functions, including executive communications, public speaking strategy, crisis communications, and business, financial, and technology media relations. The ideal candidate is an experienced communications leader with a strong background incorporate messaging, media relations, and crisis management within a performance-driven and high-growth environment. They will be a proactive leader capable of fostering innovation and driving measurable results.
In this role, you will:
Strategic Communications Leadership
Internal and External CEO Communications: Responsible for crafting and executing strategic communication plans for the CEO, ensuring clear, consistent, and impactful messaging to both internal stakeholders and external audiences. This role involves developing speeches, presentations, and written communications, managing media relations, and enhancing the CEO's visibility and engagement across various platforms.
Develop and execute an integrated corporate communications strategy aligned with Expedia Group's business objectives and brand vision
Serve as a key advisor to the executive team, providing counsel on messaging, media relations, and public appearances.
Oversee the development of corporate narratives and thought leadership platforms to position Expedia Group as an industry leader.
Ensure all communications are cohesive, engaging, and aligned with the company's values and strategic direction
Executive Communications
Lead the creation and delivery of executive communications, including speeches, presentations, and social media content for senior leadership and the CEO.
Ensure that executive communications are consistent, authentic, and aligned with Expedia Group's strategic priorities and corporate culture.
Drive Expedia Group's external speaking strategy, identifying and securing high-profile speaking opportunities for executives.
Prepare executives for public appearances, media interviews, and conferences, ensuring they are equipped with key messages and talking points.
Media Relations & Financial Communications
Manage relationships with key business, financial, and industry media outlets, ensuring positive coverage of Expedia Group's initiatives, financial performance, and brand.
Serve as the primary point of contact for financial media, working closely with the finance and investor relations teams to ensure alignment of corporate messaging
Collaborate with Investor Relations (IR) to provide consistent and accurate communication to investors and analysts, enhancing Expedia Group's reputation in the financial community.
Lead media outreach strategy for key Expedia Group announcements, product launches, and milestones.
Crisis Communications & Reputation Management
Lead Expedia Group's crisis communications strategy, ensuring timely and transparent messaging in response to any potential reputational or operational challenges.
Support the team's creation of crisis communication plans and oversee their execution in high-pressure situations
Monitor the external environment for potential issues and advise on risk mitigation strategies.
Technology PR & Innovation Messaging
Lead the communications strategy around Expedia Group's technological advancements, innovations, and platform transformation initiatives.
Work closely with the technology and product teams to develop compelling narratives that highlight Expedia Group's technology leadership and innovation within the travel industry.
Manage media relations with tech and innovation-focused outlets to elevate Expedia Group's profile in the tech space.
Team Leadership & Development
Manage, mentor, and develop a high-performing communications team, fostering a culture of collaboration, innovation, and continuous improvement.
Provide strategic direction, coaching, and feedback to team members to ensure alignment with Expedia Group goals and objectives.
Promote a "one-team" mentality that encourages ownership and collaboration around technical and customer problems irrespective of organizational boundaries.
Anticipate future state strategic business needs and develop rationale for investing in projects or initiatives to meet long-term objectives.
Experience and qualifications:
15+ years of experience in corporate communications, with a strong background in media relations, executive communications, crisis management, and public speaking.
At least 7+ years in a leadership or management role, ideally within a travel, hospitality, or consumer-facing brand
Proven track record of working with senior executives and navigating complex, high-stakes communications challenges.
Ability to build and maintain key relationships, helping decision makers navigate business changes and resolve complex issues.
Structure and manage teams to stay flexible, balancing stakeholder demands with strategic communication priorities
Work with leaders to understand their goals and challenges, guiding problem-solving and exploring potential solutions.
Apply deep business knowledge to assess challenges, opportunities, and risks, offering informed communications counsel.
Develop cost-effective communication strategies, provide constructive feedback, and use persuasive negotiation skills to address objections.
Strong writing, editing, and verbal communication skills with the ability to simplify complex ideas and communicate them clearly and persuasively.
Exceptional strategic thinking and ability to align communications strategy with strategic priorities.
Expertise in crisis communications and reputation management, with a calm and solution-oriented approach in high-pressure situations.
Demonstrated ability to build and maintain relationships with business, financial, and trade media outlets.
The total cash range for this position in Seattle and West Hollywood is $261,00 to $366,000. Employees in this role have the potential to increase their pay up to $418,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in New York City is $292,500 to $409,500. Employees in this role have the potential to increase their pay up to $468,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in West Hollywood is $261,500.00 to $366,000.00. Employees in this role have the potential to increase their pay up to $418,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request .
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.