As a Platform Architect/ Sr Manager, you will work on our internal ServiceNow instance to support the development and architecture needs of our internal teams. The Platform Architect will play a pivotal role in overseeing the overall architectural design and delivery assurance, collaborating closely with multiple stakeholders to translate requirements and ideas into sound technical solutions. Responsibilities include providing administration, application development, maintenance, and technical support, utilizing best practice web programming techniques to configure robust solutions on our ServiceNow platform.
Location: Remote, Must be located within 70 miles of Reston, Virginia
Employment Status: Full-time and Perm
Essential Functions:
Create expert level JavaScript and ServiceNow JavaScript API's
Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts
Lead and participate in development effort of solutions in the following specializations: ITSM, ITAM, Secops, GRC, TPRM, integrations
Create overall technical architecture, including design documentation and process flows, for GlideFast's internal ServiceNow instance that fills stakeholder's requirements
Deliver measurable, positive results within the team's timeline resulting in positive feedback and measurable results
Required Skills/Experience:
3+ years delivering/architecting technical solutions on the ServiceNow platform
Expertise with configuration and customization of solutions in the following specializations: ITSM, ITAM, Secops, GRC, TPRM, integrations
Expertise with JavaScript and ServiceNow JavaScript API's
Working proficiency in the following skills are encouraged:
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
Practical knowledge or experience with Operating Systems (Linux, Windows)
Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
Experience in multiple application architectures and supporting technologies
Experience with scripting languages such as PERL, JavaScript, Python, and Shell
Strong technical problem solving skills resulting in process and organizational improvements
Strong knowledge in ITIL foundation is required
Be a great leader and team player with a record of accomplishment in managing multiple complex tasks
ServiceNow Certified System Administrator required