We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, from the efficient heavy truck of tomorrow to a fully autonomous electric taxi. Our team of more than 400 people works across industries including automotive OEM, tier 1 suppliers, commercial vehicle, electric vehicle, new energy, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees, building relationships, and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level.
Position Overview: We are seeking a skilled NetSuite OpenAir Administrator to manage and optimize our OpenAir system, which currently supports ~2000 users. The ideal candidate will be responsible for configuration, user support, reporting, and ensuring that the system aligns with our business processes. This role is critical in enhancing our operational efficiency and delivering exceptional service to our clients.
Key Responsibilities:
System Administration:
Manage user accounts, roles, and permissions within OpenAir.
Configure and customize the system to meet business requirements.
Maintain data integrity and accuracy across the platform.
User Support:
Provide training and support to users, addressing any issues or questions.
Develop user guides and documentation for system processes and best practices.
Reporting and Analytics:
Create and maintain custom reports and dashboards to track key performance indicators.
Analyze data and processes to provide insights and recommendations for business improvement.
Collaboration:
Work closely with project managers, finance teams, and other stakeholders to ensure alignment with operational goals, improve processes, decrease errors, and increase efficiency.
Collaborate with IT teams for system integrations and upgrades.
Continuous Improvement:
Manage the OpenAir Governance and Committees
Stay updated on OpenAir enhancements and industry best practices.
Identify opportunities for process improvements and system enhancements.
Qualifications:
Bachelor's degree in Business Administration, Information Technology, or a related field.
Proven experience with OpenAir or similar project management/financial systems.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Skills:
Experience with SQL or similar querying languages.
Familiarity with integration tools and APIs.
Project management certification (e.g., PMP, PRINCE2) is a plus.
Salary: $70,000-100,000
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience