The Creative Project Manager is responsible for the intake of creative projects from internal marketing communication clients, thoughtfully and positively analyzing the project need, managing the project through the creative team workflow, and making sure deadlines, budget, and project expectations are met.
Job Responsibilities
Project Management:
Oversee the development of design projects including: brochures, ads, presentations, AEM web pages, Eloqua emails, web banners and social media, while ensuring quality is maintained and that corporate identity is reflected properly.
Maintain a smooth workflow throughout the project life: graphic & digital design, proofreading, and art direction by providing complete project requirements and communicating job tasks clearly.
Provide work estimates, determine schedules, and provide direction to internal and external resources for job completion. Ensure the project is meeting deadlines and budget commitments.
Provide complete proofs to clients as needed.
Customer Contact:
Responsible for being the main point of contact for a group of internal Marketing Communications Specialists (clients) to help guide their projects, campaign and vision onto the creative team.
Help guide expectations of the client and ensure customer satisfaction for all design projects. Involves meeting with internal clients and designers to determine project goals, then acting as a liaison between the client and the creative team to determine the best way to achieve the client's requirements in the most cost-effective, expeditious manner.
Build and maintain positive relationships with clients, understanding the products and business objectives they're supporting.
Job Requirements
Education/Experience:
Four-year degree in administration, communications, or related area of study
Skill Competencies:
Strong client relations
Experience managing creative projects
Excellent planning, prioritization, and coordination skills
Well-organized, capable of meeting deadlines
Ability to learn new software applications quickly
Capable of problem-solving and working under pressure
Able to handle multiple projects while maintaining strong attention to detail
Interpersonal Competencies:
Excellent customer service skills
Able to work well in a team environment
Ability to communicate effectively and educate others