Immediate need for a talented Manager Collections & Customer Relations. This is a 05+months contract opportunity with long-term potential and is located in Wailuku, HI (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-46773
Pay Range: $30 - $34/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
The Collections & Customer Relations Manager is responsible for overseeing and managing the collection of revenue from patients, ensuring the effective functioning of the billing and insurance departments.
The role involves evaluating financial data, developing and implementing improved collection methods, and collaborating on policies to maximize revenue recovery across clinics and business offices.
The Manager will analyse delinquent accounts, authorize write-offs, and handle negotiations with collection agencies and legal teams when necessary.
Additionally, this role includes optimizing system functionality to streamline follow-up and collection processes, generating financial reports, and analysing revenue cycle opportunities.
The Manager will provide support for customer relations, addressing patient inquiries regarding billing issues, and ensuring compliance with all relevant regulations.
This position will also serve as a liaison for financial matters between the clinics and the business office.
The role involves hiring, training, and supervising staff, as well as managing performance and disciplinary actions when needed.
The Manager will also represent the organization in litigation and settlement negotiations related to collections.
Key Requirements and Technology Experience:
Key Skills: Collections, Patients, Management.
Bachelor's degree in business administration, accounting, finance, or a related field, or four (4) years of relevant experience.
Minimum five (5) years of collections experience in healthcare or a related field, and two (2) years of management experience.
In-depth knowledge of federal, state, and local regulations related to billing, collections, and reimbursement procedures from third-party and private insurance payers.
Strong leadership and customer service skills required.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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