This position will be hybrid onsite in MADISON, WI. PLEASE ONLY APPLY IF YOU ARE LOCAL OR WILLING TO RELOCATE FOR ONSITE WORK.
Position Overview
The Application Analyst, SAP FICO will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst, SAP FICO will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.
Additionally, the Application Analyst, SAP FICO will provide day-to-day end user support for the Plan-to-Report processes, workstreams and applications within SAP and other Finance systems. This includes, but not limited to, research and resolution of technical issues reported by end users, end user training, creation of documentation, and collaboration with global teams and 3rd party support partners. This role will partner closely with business stakeholders to review processes, gather, and implement business requirements through system configuration while maintaining compliance with functional, IT and company policies and protocols. They will work closely with the ERP Technical team and Architects to implement solutions, including configuration alignment and/or customizations to accommodate for functionality gaps. This team member will have excellent knowledge of SAP FICO configuration, excellent customer service skills and an eagerness to learn and support the team as needed.
Essential Duties
Include, but are not limited to, the following:
Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.
Estimate and assess impact of requested changes to assigned business system and/or platform.
Guide workflow design, configure and test system changes, and analyze technical issues.
Develop new processes and procedures in partnership with leadership and business teams.
Create and maintain technical documentation.
Contribute to peer design and code reviews.
Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.
Create and maintain system documentation.
Liaise with business systems stakeholders and software vendor's implementation staff to ensure alignment of business needs with the delivery of system changes.
Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
Help develop, document, and participate in trainings and work with end users.
Troubleshoot problems and questions, and provide regular updates on status.
Provide end-user production support for issues entered into issue tracking systems.
Review the status of projects and issues with project leadership.
Demonstrate flexibility with respect to changing end-user business needs.
Apply strong problem-solving skills.
Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
Ability and willingness to learn new software applications, as needed.
Apply strong analytical skills, business intuition, and organizational ability.
Apply excellent interpersonal and communication skills with the ability to operate in a cross-functional and complex matrix environment.
Ability to be adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company's Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work nights and/or weekends, as needed.
Ability to work on a computer and phone simultaneously.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to travel 5% of working time away from work location, may include overnight/weekend travel.
Minimum Qualifications
Bachelor's Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
Demonstrated ability to understand industry best practices.
Strong computer skills to include internet navigation and email usage.
Proficient in Microsoft Office programs.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Preferred Qualifications
Experience configuring business systems software in a life sciences, health care, or related industry.
Solid understanding of P2R business processes and related SAP functionality/configuration (including but not limited to: FI-CO, FI-AA, AR, Revenue, Treasury/BCM/EBS).
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.