JOB SUMMARY The Senior Change Management Specialist in the Continuous Improvement Project Management Office is responsible for supporting enterprise-wide cross-functional strategic initiatives throughout the project lifecycle. This includes developing and executing communication strategies, relationship building ensuring value delivery, benefit realization, and long-term sustainability of projects and programs through change management best practices.
ESSENTIAL FUNCTIONS
Change Strategy Development: Design and implement change management strategies and plans that align with organizational goals and support business projects.
Stakeholder Engagement: Identify and engage stakeholders at all levels to foster a supportive environment for change. Build relationships to gain buy-in and address concerns.
Assessment and Analysis: Conduct impact assessments to identify potential risks and areas of resistance. Analyze organizational readiness and develop plans to address gaps.
Communication Planning: Create and execute comprehensive communication plans to ensure timely and clear messaging throughout the change process. Tailor communication to different audiences to facilitate understanding and engagement.
Training and Support: Support training programs to equip employees with the skills and knowledge needed to adapt to changes. Provide ongoing support and resources to facilitate the transition.
Monitoring and Evaluation: Establish metrics to measure the effectiveness of change initiatives. Monitor progress and adapt strategies as needed to ensure successful implementation.
Change Advocacy: Act as a champion for change within the organization, promoting a culture of adaptability and continuous improvement.
Ability to support multiple projects at various stages of the project life cycle and be able to prioritize work and meet deadlines.
EDUCATION DESCRIPTION
Bachelor's degree in business administration, Organizational Development, Psychology, or a related field; master's degree preferred.
Certification in Change Management (e.g., Prosci, ACMP) is a plus.
EXPERIENCE
5+ years of experience in change management or organizational development roles supporting project delivery.
Proficiency in change management methodologies (e.g., ADKAR, Kotter's 8-Step Process).
Strong project management skills, with the ability to manage multiple initiatives simultaneously.
Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization.
Proven experience in conducting workshops, training sessions, and presentations. PHYSICAL REQUIREMENTS
Able to communicate either written and verbal communications either in person or through technical equipment such as telephone.
Able to demonstrate and apply manual dexterity to operate a personal computer and common office equipment.
Able to demonstrate and apply physical dexterity to access company and customer locations which may be confined, require ladder access, or areas occupied by customer.
Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
Able to operate a motor vehicle and heavy equipment and the ability to enter and exit vehicle unassisted.
Able to sit, stand or walk for long periods of time.
Able to work a varied schedule with projects and deadlines requiring the ability to meet changing demands.
Able to reach, grasp, and move items.
Able to distinguish color.
WORKING CONDITIONS
Able to work in a fast-paced environment.
Able to work indoors in an office environment and outdoors with occasional exposure to all weather conditions, equipment, and noise when at field installation sites.
Able to operate a motor vehicle and drive a motor vehicle daily or for extended time periods, in a safe manner.
Able to travel occasionally overnight.
CORE COMPETENCIES Results Orientation Connecting, Listening and Sharing Business and Financial Acumen Enterprise Mindset Collaboration Steadiness Costumer Focus Through Service Coaching & Development
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.