Support daily use of and enhancements to existing SharePoint sites.
Analyze, design, develop, and document new SharePoint sites as needed.
Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles.
Ensure the creation and review of designated project deliverables.
Provide demonstrations and training as needed during project development, testing, and deployment. (
Document code development and related workflows.
Provide design, troubleshooting, and end user support of SharePoint applications.
Provide management reporting as designated.
End-User Support of SharePoint Applications a. End user support tasks involve helping users resolve technical issues and providing guidance. b. Tasks may include, but is not limited to, the following:
Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users).
Account Management (e.g., Assisting with account setup, password resets, and access issues).
User Training (e.g., Offering training sessions or resources on using software tools effectively).
Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides).
Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user's machine).
Feedback Collection (e.g., Gathering user feedback to improve services and support).
Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis).
Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly).
System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues).
Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates).
Onboarding Support (e.g., Assisting new users with their initial setup and orientation).
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Desired Skills and Experience Technical Skills: -Five (5) or more years' experience with the following: (1) SharePoint development and system administration. -Microsoft Power Apps integration, JavaScript, C#, SQL and .NET frameworks.
Experience with:
-Supporting daily use of and enhancements to existing SharePoint sites. -Tracking progress of assigned projects, identify risk factors, develop risk mitigation plans, identify issues, and facilitate appropriate forums for resolution. -Development and support of Microsoft SharePoint. -Systems development methodologies and project management practices.
Ability to:
-Communicate effectively and establish and maintain effective working relationships with peers, end users and vendor development staff, as well as all levels of management and -----judicial personnel as necessary. -Work effectively within a diverse IT organization. -Create and deliver project presentations to senior and executive Judiciary management as needed. -Assist with strategy and design of deliverables as needed.
Knowledge of:
-Integrating database capabilities within the SharePoint environment including the development of a plan and framework.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.