CornerStone Technology Talent Services (TTS) is seeking a highly skilled Technical Writer to join our team. This is an excellent opportunity for a motivated individual with strong experience in documenting business processes, workflows, and operational procedures. The ideal candidate will have advanced skills in creating clear, concise, and well-structured documentation for various business departments, and a process-driven mindset.
Key Responsibilities:
Operational Documentation: • Document business processes, workflows, and operational guidelines for departments such as HR, Legal, Administration, Scheduling, and 401K. • Map out and document procedures, interdepartmental collaborations, and governance structures.
Visual Documentation: • Create technical diagrams, workflows, and data flow diagrams using MS Visio to visually represent business processes, information flows, and governance structures.
Expert MS Word Usage: • Leverage advanced features of MS Word such as styles, indexes, cross-references, and structured formatting to create complex documents that maintain consistency and clarity.
Liaison Role (Business Analyst Skills): • Act as a liaison between business units and other teams to gather detailed information through interviews and stakeholder collaboration. • Translate operational information into clear, structured documentation.
Process-Oriented: • Analyze and document complex business workflows and operations in a logical, easy-to-follow manner. • Clarify how departments function and interact, with a focus on detailing processes and how they are executed and managed.
Ideal Candidate Qualifications:
Writing Samples: • Must provide writing samples of operations guides or similar documentation that demonstrate your ability to organize and write for business processes.
Collaborative and Calm Demeanor: • Excellent collaboration and communication skills are essential. You should be able to work with various stakeholders, gathering information efficiently and avoiding overcomplication. • A calm and professional demeanor is a must to foster smooth collaboration without causing stress to the team.
Additional Skills: • Experience across industries is acceptable, but prior experience in documenting operational processes in finance (e.g., 401K operations), HR, legal, or administration is preferred. • Strong organizational skills and attention to detail. • Proficiency in MS Visio and advanced MS Word skills are mandatory. • Clear and concise writing style with a strong focus on process documentation. • A business-focused mindset, capable of understanding and documenting how departments function and interact within an organization. • Ability to work calmly under pressure in a busy, collaborative environment.
Apply Today! Email your resume to JohnB@CornerStoneStaffing.com !!!