Plans, coordinates, and directs quality assurance program designed to ensure quality production of products consistent with established standards such as AS9100 / ISO 9001/ ISO1400.
This position has been identified as a key position with specific responsibilities, input, support and alignment with Click Bond's Quality & Environmental Management System (QEMS). The QEMS is the overall framework for the company's policies and operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following
Formulates and maintains quality assurance objectives complementary to corporate policies and goals
Interpret and convey quality assurance philosophy to key personnel in organization
Performs quality engineering reviews of design and purchasing documentation for compliance with stated requirements, including review of vendor quality manuals and company quality records
Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes
In concert with management decides whether to accept a product or continue business with a vendor based on a review by quality assurance engineers
Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures
Develops and validates new approaches to solve problems identified during quality assurance activities
Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve conditions
Prepares and presents technical and program information to the management team
Directs technical and administrative workers engaged in quality assurance activities including but not limited to
Managers the QEMS documentation and release structure
Maintains a working knowledge of government and industry quality assurance codes and standards
Plays an active role with quality management teams within the organization. Leads and Administers Internal Quality Audits in compliance with AS9100 and ISO14001
Designs and implements manufacturing and quality assurance training programs in order to further quality initiatives. Training projects will be delivered to both key manufacturing and quality personnel
Investigates and implements corrections as required and replies to customer complaints regarding quality issues
Report immediately all suspicious and hazardous conditions to a supervisor
Understand and observe all safety guidelines and assure quality and safety by complying with all appropriate Click Bond policies and procedures
Assist in maintaining clean, orderly, and hazard-free work areas
Able to work with minimal supervision, be a self-starter and be detail oriented
Other duties as may be assigned
QUALIFICATIONS: To perform this job successfully, an individual must be able to demonstrate the following competencies
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to write and read English
EDUCATION AND/OR EXPERIENCE
Bachelor's degree (B.A. or B.S.) from an accredited College or university
Minimum ten years related experience and/or training in the same or related industry
Minimum five years supervisory experience
SUPERVISORY RESPONSIBILITIES
Manages subordinates
Supervise multiple employees in the Quality Assurance Department
Responsible for the overall direction, coordination, and evaluation of these units
Include implementation and application of Click Bond policies and applicable Federal, State and local laws
Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The work is primarily sedentary, although there may be occasionally walking, standing, bending, use hands to finger, handle, or feel, reach with hands and arms and carrying of items, such as paper or books, weighing less than 10 pounds
Specific vision abilities required by this job include close vision, and depth perception
Regularly required to sit or stand for the length of shift, bend and reach.
PERSONAL PROTECTIVE EQUIPMENT
Work is primarily performed in a standard office environment. If in manufacturing areas, requires protective eyewear and/or hearing protection
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work primarily performed in a standard office environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts
Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals
Noise level in the work environment is usually moderate
Work requires the observance of fire regulations and safe work practices
CLICK BOND WAY - KEY ATTRIBUTES
Communicates respectfully to all team members, vendors, and visitors
Models a positive attitude
Actively listens to others and supports the team environment
Asks questions and learns from mistakes
Executes tasks with minimal errors in a timely and efficient manner
Attendance is consistent and meets or exceeds company standards
Click Bond is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other protected classification.
Click Bond complies with federal and state disability laws. Click Bond will provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Nancy Rodriguez, Director, People Operations at 775.885.8000 ext. 1245 or email: Nancy.rodriguez@clickbond.com