?Come join The Halal Guys, the leader (and pioneer) of American Halal Food. Launched 30 years ago as a halal street cart on 53rd & 6th in New York City, our beloved and iconic fast casual brand now boasts nearly 100 restaurants on three continents - with over 300 in development worldwide. In full growth mode, we have just launched a search for a General Manager to join our team in New York City.
Summary of Position:
As the Assistant General Manager, you will report directly to the General Manager with overall daily operations which includes but are not limited to overseeing all aspects of customer service, cooking, sales, cart management, ordering, processing, heavy lifting, and human resources paperwork within the Carts and will manage delivery of food from the Commissary. Essential functions for Assistant General Managers is to oversee the service to our customers while driving sales with a detailed plan to grow the business and managing costs. The Assistant General Manager is responsible for having a thorough understanding of "The Halal Guys" brand and maintaining a high level of quality products, minimize waste, control food cost, maintain high food quality standards and keeping daily food temperature logs.
Duties & Responsibilities:
Ensure all products meet "The Halal Guys" quality standards and guarantees customer satisfaction.
Serve as a role model for customer-first behavior according to company standards.
Build a team of customer-focused employees through coaching and performance management.
Handle all customer complaints/concerns including difficult customer situations professionally.
Coach Team members to provide consistent execution & exemplary service.
Manage daily record keeping of food temperature logs, daily orders, timesheets, deposits and delivery of food.
Communicate long term vision, sets the daily morale of team, and leads by example.
Ensure all cart's physical property is functioning and in good condition and clean.
Conduct or delegate opening and closing responsibilities.
Able to lift to up to 50 pounds in various containers.
Supervise food safety labels and ensure it does not exceed shelf-life standards. Maintain proper storage of food items, proper storage of paper supplies and sanitary conditions.
Supervise all carts staff, assign duties as necessary, and responsible for the safe and smooth running of the cart's operation daily.
Skills: • Food Safety certification with NYC Health Department. • Serv safe certified. • 3 or more years of managerial experience or equivalent position. • Experience managing high sale volume. • Experience managing large number of employees. • Inventory Management/food cost/ labor management. • Working knowledge of data analysis and performance/operation metrics. • Strong project management skills. • Ability to work in a fast-paced environment. • Ability to work under pressure. • Results Driven. • Familiarity with MS Office and various business software.
Benefits:
The Halal Guys believe our greatest asset are our employees, we offer competitive salaries and a full benefits package to include, Medical, Dental/Vision, and PTO.