Supervisor at Drivo Rent A Car in Newark, New Jersey

Posted in Other 1 day ago.

Type: full-time





Job Description:

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Why Choose Drivo Rent A Car?

Exciting Opportunities:

Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment:

Training and Development: Access ongoing training and development programs to enhance

your skills and excel in your role.

The ideal candidate possesses the following attributes:

Proven experience in a supervisory role

Strong leadership, communication, and interpersonal skills

Knowledge of car rental industry practices

Exceptional organizational and multitasking abilities

Ability to manage stress and handle challenging situations with composure

What you will do:

Manage day-to-day operations of the branch office

Supervise and delegate tasks to staff effectively

Maintain a safe and secure environment for customers and staff

Manage stressful situations to uphold excellent customer service

Provide exemplary customer service and effective problem-solving skills

Understand cost control and achieve individual sales goals

Monitor prices and set rates for walk-ups

Monitor shuttle bus timings for pickups and drop-offs

Keep overdue agreements and maintenance cars within company limits

Supervise employees across the entire location and specific operational functions

Take disciplinary action against employees for policy violations

Ensure employees meet or exceed company sales goals and customer service expectations

Maintain car quality control and overall location professionalism and cleanliness

Support company decisions and enforce directives from upper management

Participate in weekly company meetings and implement discussed strategies

About you:

High school diploma or GED

Minimum 3-year customer service or sales experience

Must be at least 21 and have a valid driver's license with a clean driving record

Experience meeting sales quotas or working in highly commissioned positions preferred

Ability to focus on different tasks and achieve results

Must be willing to wear company uniforms

Ability to communicate in English, speaking other languages including Spanish is a plus

Salary:

$52,000 + $65,000 per year depending on experience

+ up to $1000 monthly bonus depending on location performance
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