The Regional Director of Supportive Housing Programs ensures the development, implementation, operation and evaluation and provides leadership to a team responsible for program oversight, and program delivery for various housing program types. S/he ensure the effectiveness and quality of all services through monitoring, data management, financial management, research, evaluation, supervision, and the development and enhancement of program efficiencies. In close collaboration with the Deputy Senior Director, this position will liaise with key stakeholders, including program funders and federal government agencies. S/he must maintain positive relationships with Endeavors partners and internal support departments at all times. This position is responsible for identifying, vetting, and submitting applications/proposals for program retention and expansion.
ESSENTIAL JOB RESPONSIBILITIES:
Responsible for the day to day operations and oversight of the all programs in all locations.
Implement change as needed to meet program objectives and customer needs.
Promote the success and reputation of the housing programs.
Identify community needs and opportunities for program expansion and growth.
Pursue new revenue sources.
Develop and deliver marketing presentations.
Maintain open lines of communication with funders, referring agencies, supportive services providers, client families, and community collaborations.
Schedule periodic meetings and provide ongoing feedback and updates.
Ensure all customer concerns are resolved in a timely and satisfactory manner.
Supervise direct reports
Interview, make quality hiring decisions, train and mentor in best practices, policies and procedures
Monitor performance; document as necessary, provide ongoing feedback and timely evaluations
Develop staff for advancement and to ensure continuity of program
Prepare and manage annual program budgets.
Operate programs in an efficient, cost effective manner.
Implement cost containment as needed to stay within budget parameters.
Work with grant writing team to submit contract and grant applications.
Research funding opportunities.
Ensure grant deliverables are met, reported accurately, and on time.
Perform administrative duties in a timely and accurate manner; routine communications, review and update of program policies and procedures, periodic reports as required and requested.
Stay current in the field of Mental Health, Children's Issues, Homelessness and related social services • Network with other professionals in the field • Read related periodicals and websites • Attend training to enhance knowledge and training skills • Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families and their communities."
EDUCATION: Master's Degree (MBA or MPA). Prefer Project Management Professional background/certification.
EXPERIENCE:
Prefer 5+ years in an upper level management position
Supervisory experience leading Case Managers
Prefer 3+ years developing and managing million+ program budgets
Prefer 3+ years' experience with those with mental illness, homeless in residential or shelter settings, parenting issues, substance abuse recovery.
Prefer public housing authority background.
Prefer experience in managing HUD supportive housing contracts, technical E-Snaps, Sage, HMIS, New Project and Renewal Project submissions.
Prefer experience/background working with regional housing CoC's, regional or local governmental agencies managing HUD, ESG, CDBG, TCAC, etc.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.