Serve as the primary technical support analyst for HR systems, leading complex HRIS projects and initiatives.
Provide advanced functional and technical support, resolve system issues, and ensure data integrity.
Develop, implement, and maintain user procedures, guidelines, and business process documentation.
Analyze HR functionality comprehensively, recommending process improvements and system enhancements.
Manage system access and security, perform data audits, and ensure compliance with regulatory requirements.
Collaborate with IT, Finance, HR managers, HR vendors, Benefits vendors, and other experts to deliver solutions meeting organizational needs.
Lead the planning, testing, and implementation of system upgrades and patches.
Stay current with HR technology trends and understand statutory and regulatory requirements affecting HR, Benefits, Recruitment, and Payroll systems.
Mentor and guide team members, fostering knowledge sharing and collaboration.
Lead HRIS-related projects and perform additional duties as assigned.
Qualifications:
Bachelor's degree or an equivalent combination of education and experience.
10+ years of HR and HRIS system experience with in-depth knowledge of Human Resources, Benefits, and Payroll processes and policies.
Extensive experience with Payroll, Benefits, Time Tracking, and Absence systems; experience with Workday, Ultipro, Kronos Workforce Central, Cognos Business Intelligence Reporting, and Visual Studio preferred.
Expertise in Microsoft Office products such as Word, Excel, and Access.
Experience with HRMS/Human Capital Management implementation and project management.
Exceptional analytical skills with a deep understanding of HR data management concepts and issues.
Advanced written and verbal communication skills, with the ability to communicate with both technical and non-technical personnel.
Strong project management skills with the ability to handle multiple tasks simultaneously and meet deadlines.
Excellent customer service skills and a collaborative team-oriented approach.
Proficiency in developing and maintaining user procedures, guidelines, and business process documentation.
Knowledge of SQL, scripting, and relational databases.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.