Business Process Improvement and Project Management Lead
Contract-to-hire
Hybrid - Miami, FL area (Broward County)
No C2C
No H1B
The Business Process Improvement and Project Manager leads project teams, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects while managing stakeholder partnerships to mitigate risks.
Candidate must prove unrestricted authorization to work in the United States. We are unable to sponsor visas currently.
Responsibilities:
Develop and implement business process management strategies.
Lead and manage projects from initiation to completion, ensuring they are delivered on time and within scope.
Analyze current business processes and make recommendations for improvements.
Monitor the effect of process changes on business performance through metrics.
Create and maintain process documentation for reference purposes.
Collaborate with stakeholders to identify business requirements.
Identify and implement process improvements, including enhancing the quality of services and compliance.
Manage change in relation to business processes.
Resolve organizational bottlenecks and inefficiencies.
Qualifications:
Bachelor's degree in business administration, or a related field.
Project Management Professional Certification (PMP).
Industry experience in MSP or Technical Services (required)
At least 3 years of experience in business process management and project management.
In-depth knowledge of business process modeling, change management, and project management.
Experience with CRM/ERP systems and business management software.
Dynamics 365, Salesforce, Sage
Lean Six Sigma methodologies.
Live within commutable distance to Miramar, FL to work hybrid.