We are seeking a Senior Portfolio Communication and Training to support the Volpe Center in Cambridge, MA with one of our clients. This role oversees a multifaceted communication program and requires expertise in project management, leadership, and coordination, along with an excellent creative vision. You will lead a cadre of highly talented communication professionals, multimedia designers, and training developers, overseeing projects from conceptualization to delivery. You are the glue that hold each project together, ensuring each product is delivered on schedule, meets all quality standards, and exceeds customer expectations. You play a critical role in maintaining customer relationships and fostering team success. Exceptional attention to detail, passion for eye-catching design, and appetite for innovation are musts.
We believe in the extraordinary potential of every individual. As an employee-owner at this company, you will find that we have cultivated an employee-first mentality. By prioritizing talent over experience, we ensure that every hire we make is as unique as the position that they will be filling.
Here on our team, we embrace new challenges and focus on continuous learning which fosters growth mindsets in all our employee-owners; whether you are joining the workforce for the very first time or if you're a seasoned professionals who has their eyes set on retirement.
Our commitment to providing our customers and employees with an unmatched experience sets us apart. We believe that every team member has a stake in the success of our company, and we strive to ensure that each member of our team knows that their contributions matter. You can be sure as an employee-owner you will celebrate both your individual and our collective triumphs.
Taking care of each other is a cornerstone of this client's philosophy. Being part of the team means being part of a team that takes pride in being expansive in our community because our impact doesn't stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.
We believe that employee investment shouldn't be a one-way street, so we offer benefits that normalize balancing mental wellness and family time with work responsibilities. From Flexible Time Off to Wellness Reimbursements we want all our team members to achieve the highest levels of life/work balance.
Where creative, talented minds flourish, and where proactive, productive, proficient professionals feel valued.
Responsibilities • Portfolio Management: Manage integrated communications, learning and training program portfolio in support of FMCSA programs, ensuring alignment with strategic goals and objectives. Monitor project progress, budgets, and timelines. • Customer Engagement: Meet regularly with government program managers to discuss performance, propose initiatives and establish priorities • Products: Head development of strategic, integrated product and service strategy. Ensure standard of quality is reflected in all products and services, which may include providing creative direction, internal review of products, and proofreading. • Team Leadership: Lead, mentor and support team members. Manage resources and cross-functional team communication during development. Focus on continual improvement in processes and team performance • Budget Management: Manage project budgets, allocate resources efficiently, and ensure cost-effectiveness. • Risk Assessment: Identify a potential risks, challenges, and opportunities associated with projects and/or portfolio planning. Effectively resolve and/or escalate issues. • Reporting and Documentation: Regularly prepare detailed status and financial reports, presentations, and documentation as necessary to effectively communicate portfolio status.
Qualifications
10 years of experience creative program management, including task management and communication or training development.
Bachelor's degree in business, communication, graphic design, instructional design or a related field.
Experience quickly and effectively managing and executing evolving program priorities.
Ability managing and delivering multiple projects simultaneously.
Proficiency tracking/analyzing financial data and managing/manipulating spreadsheets.
Excellent written and verbal communicator. Ability to develop strategic communication and technical documentation is a plus.
Proficiency with commercial software packages, to include at a minimum Microsoft Office (specifically, Word, Power Point, Project, Outlook and Excel) and SharePoint. Knowledge of Adobe Creative Suite and Articulate 360 a plus.
Experience leading projects/creating products within DOT or government agency is preferred.