We are seeking a dedicated and customer-focused Client Support Specialist to join our client's growing team. In this role, you'll be the clients' main point of contact, ensuring they receive exceptional service and support. You'll work closely with cross-functional teams to address client inquiries, resolve issues, and build strong relationships that drive client satisfaction and retention.
Key Responsibilities
Serve as the primary contact for client inquiries and support requests
Collaborate with internal teams to resolve client issues promptly
Provide insights and recommendations to improve client experience
Maintain accurate client records and track interactions
Qualification
Associates Degree required, Bachelors preferred
Strong communication and interpersonal skills
Experience in customer service or client relations
Ability to work in a fast-paced environment with attention to detail