Processor at Russell Tobin in Mason, Ohio

Posted in Other about 4 hours ago.

Type: full-time





Job Description:

Job Title: Processor

Location: Mason, OH (Hybrid: 3 days on-site - Tuesday, Wednesday, Thursday; 100% on-site training)

Job Type: Temp to perm

Job Overview

Russell Tobin is seeking for a processor to support routine vision claims billing in insurance portals. This role involves efficient claims processing and collaboration with team members to ensure high client satisfaction. The position offers an opportunity for long-term employment based on performance.

Key Details
  • Schedule: 40 hours per week
  • Work Hours: 8:00 am - 5:00 pm (1-hour lunch) or 8:00 am - 4:30 pm (30-minute lunch)
  • Compensation: $17.86/hr

Responsibilities
  • Claims Processing: Efficiently and accurately process routine vision claims or adjustments.
  • Quality and Cycle Time: Consistently meet key performance standards, including production rates, cycle times, and quality metrics.
  • Special Projects: Participate in non-complex claims projects and network initiatives as needed.
  • Change Adaptation: Quickly adapt to new processing requirements due to updated plans or benefit designs.
  • Customer Service: Work with EyeMed Account Managers, Operations, Information Systems, and Client Representatives to maintain high levels of customer satisfaction.
  • Performance Goals: Consistently achieve productivity and accuracy targets and develop self-improvement plans if standards are not met.

Qualifications

Required Skills and Experience
  • Technical Skills:
  • Proficiency with Microsoft Excel
  • Basic knowledge of claims processing and data entry systems
  • Familiarity with EyeMed systems (Metastorm, Exclaim, EyeNet)
  • Analytical and Communication Skills: Strong analytical abilities and effective communication skills
  • Customer Service: Ability to work well under pressure and provide excellent customer service

Education
  • High School Diploma or Equivalent (required)

Experience
  • 0-1 years of experience in claims processing and data entry

Benefits Info

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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