End-responsible for his/her country (including branches) on matters of strategy, communication, organization, steering, follow-up, and adapting to meet or exceed the expected results.
Key Result Areas & Key Deliverables
SHEQ & Compliance
Responsible for motivating/ensuring everyone works safely and according to the Sarens' SHEQ standards, as stated in document of SHEQ department - Responsibilities Manager with Regard to Safety, Quality & Environment, to ensure that all work is done in a safe, efficient, and qualitative way.
Complies with the attitude of Lean and continuous improvements in the organization.
Visits various sites/locations and fill in a WPI on regular basis.
Responsible for ensuring that all executed activities and processes are in compliance with Sarens' SHEQ standards, policies, instructions, and local legislation.
Strategy & Company Objectives
Understands, applies and conveys the Sarens Group mission and vision in order for his/her country organization to adhere to the expectations and values prioritized by his/her Regional Director.
Is responsible for producing and communicating actionable business plans (incl. measurable targets) in order to implement the strategy developed together with his/her team and to monitor effectiveness.
Prepares and sets the annual country budget.
Organizational Structure & Processes
Is responsible for establishing his/her organizational structure in-line with the corporate guidelines as specified in the Quality system.
Shapes and leads the Country Management Team.
Applies competence management to ensure that all responsibilities and authorizations are covered sufficiently and allocated efficiently.
Sets KPI's as guidelines in his/her management and holds each employee accountable for their respective domains, in order to maintain a balance between attributing responsibilities and controlling the results.
Regularly checks the satisfaction of his/her team members and of clients/stakeholders, to define and execute action plans that continuously improve the organization.
Respects, understands, and actively applies the Group standards and processes, analyzes their applicability and makes suggestions for improvement and fine-tuning. This should be done in order to contribute to a continuously improving Group SHEQ system that all BU's can benefit from.
Business Results
Takes ownership of his/her results by ensuring that the investment in and allocation of human and other resources and equipment allows he/she make the required benefits. He/she can then proactively set actions into motion when needed, in order to ensure that his/her country targets and budgets are met at all times.
Works in close collaboration with his/her finance manager/controller to understand the key profit drivers, performance and budget variances. Develops and implements corrective measures when needed.
Is responsible for managing the major profit drivers by setting and (regularly) reviewing equipment pricing levels (and discounts), by managing equipment occupation, by controlling external and cash-out costs, and by keeping working capital levels low.
Reports regularly and accurately, in accordance with Group standards, in order to keep the Regional Director and his/her management team informed on the country's performance, and uses this information to manage and improve business results.
Business Development
Is responsible for developing a pipeline of new business coming into the company, based on a thorough knowledge of: the market (customers and business trends), the solutions and services the company can provide, and of the company's competitors.
Maintains and builds positive relationships with potential clients, business partners, the political world, local authorities, financial institutions, etc. to create awareness and goodwill towards Sarens, and to ultimately sign major contracts in heavy lifting and special transport.
Is responsible for identifying and evaluating strategic market opportunities.
Detects strategic and important projects within his/her country and is responsible for setting up commercial and operational teams, in collaboration with Sarens Projects, to maximize chances of winning.
Proactively works together with his/her team to secure future revenues.
Sales
Ensures the implementation of Group sales guidelines, consisting of:
Market segmentation.
Client identification.
Revenue analysis.
Key account allocation.
Target setting.
Bonus system implementation.
Reporting; incl. Call & Visit Reports.
Pipeline & Quotation management.
Idle equipment follow-up.
Price list.
Ensures that his/her country develops and executes a professional sales plan to reach the main objectives.
Ensures that his/her country develops and manages a well-functioning sales team, in order to reduce the risk of idle equipment, maximize sales revenues, and meet the main objectives.
Maintenance of Equipment
Is responsible for keeping the equipment in good operational condition, both technically and aesthetically, to make sure that it is fully and safely deployable at all times.
Ensures that the service team has the right tools and equipment to execute their job safely and efficiently.
Ensures that his/her direct reports follow up on and execute the Group's policies and instructions on Maintenance, and consequently makes reports.
Uses the MIP KPI's to control the maintenance results of the Fleet Managers and makes adjustments as required (DOO, Delayed tasks list performance, on/off hire reports, oil sampling, on-time A/B/C preventive maintenance, black boxes instructions, and yearly inspection of all cranes).
Operations
Understands the management of operations and ensures all conditions are available, to ensure that operations are executed smoothly, safely, and at a maximum profitability, e.g. project preparation, overtime monitoring, well trained operators, etc.
Is responsible for accurate and efficient planning of human resources, equipment, and transport.
Follows up on the status of the operations and executions on site.
Executes - at least once a month - a Workplace Inspection, and distributes his/her findings report to the employees involved.
Understands the concept and functioning of blue collar hours and is responsible for controlling them:
correct registration and control of blue collar hours;
control and understanding of overtime, and reduction of unpaid, or underpaid overtime;
control, understanding, and reduction of non-billable hours performed by blue collar workers (target on number GENERAL and MAINTENANCE hours);
Overtime recuperation/vacation in low season.
Procurement
Ensures 'SMART' purchasing practices to save in subcontracting/cash-outs.
Implements and sees to the adherence of the globally defined purchasing strategy in his/her country.
Participates, sponsors, and/or supports global and/or regional purchasing initiatives.
Coaching & Development of Human Capital
Is responsible for the recruitment and development of the managers in key positions in his/her country.
Is end responsible for the implementation and regular following-up of Performance & Competence Management and the adjoining HR instruments (job descriptions, competence profiles, evaluating, coaching, etc.), in accordance with the Group competence model, to create a team of motivated and professional collaborators, and thereby giving the company a competitive advantage.
Is responsible for the setting-up of clear-cut and measurable Key Result Areas, including of KPI's, for everyone in his/her functional field and the evaluation against these set KRA's and KPI's.
Required qualifications
Education
Bachelor's degree.
In-depth technical knowledge of industrial equipment assembly and mechanical works.
Experience
At least 5 years of experience in steering a business line in rental crane business.
Experience with P&L responsibility.
Languages
English.
Spanish is an important asset.
IT Skills
Microsoft Office
Required technical competencies
Experience in management and sales in Crane taxi rental business
Location
The Country Manager will be located in Houston, Texas or Medley, Florida.