Billing Specialist at ONTIVITY LLC in Gig Harbor, Washington

Job Description:

Summary:

The Billing Assistant/ Administrative Assistant is someone who enjoys setting up customer accounts, ability to create and deliver accurate customer invoices and statements, monitor outstanding balances to ensure accounts are paid on time, and verify customer account information is current and correct.

Attributes of Ontivity, Legacy Division 

1. Stable – Broad customer base with long-term relationships allowing you to keep working


2. Safe – Your wellbeing is our top priority and primary value


3. Competitive – Competitive Pay, OT Opportunity, Travel Compensation, Comprehensive benefits


4. Resourceful – Quality Equipment, Current Technology, and Access to learn from seasoned professionals across a network of companies


5. Career Focused – We invest in you through technical and safety training


6. Recourse – Multiple disciplines that allow you opportunity to expand your skills and multiple locations that provide opportunity to work where we are at and you want to be


7. Meaningful – Your work impacts every American and every other critical infrastructure field

Key Responsibilities:
 

• Assist with customer account set up


• Generate and deliver customer invoices and account statements


• Ensure accurate recording and collection of sales tax, where applicable, across multiple jurisdictions


• Respond and resolve customer billing issues


• Follow up on and collect outstanding customer balances


• Reconcile the accounts receivable ledger and assist in preparing detailed accounts receivable status


• Helps maintain customer accounts, files and records, including various customer portals


• Professionally interact with internal and external customers


• Route internal and external calls with providing a white glove communication experience


• Other duties as assigned

Physical Demands:

• Must pass pre-employment screening that includes background, drug testing and motor vehicle report. Participate in random UA testing program


• Occasionally required to lift or move up to 25 pounds and frequently lift or move up to 10 pounds


• Position requires working in indoors in a professional office atmosphere sitting for long periods of time


• Not a safety sensitive position


• In office not remote.

Minimum Qualifications:

• Detailed oriented completing task accurately


• Ability to maintain confidentiality working with sensitive, difficult and confidential issues


• Excellent time and project management skill/experience balancing multiple and competing deadlines


• Ability to demonstrate superior customer service skills and overall understanding billing


• Communicate in person, by phone, via email and using Office Suite programs


• Ability to read English, comprehend and carry out instructions


• Must be able to work with a team, and independently as required

Supervisory Requirements:

This position does not have supervisory requirements

Position Type and Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. with some overtime requirements

Travel

No travel requirements are expected for this position.

Required Education and Experience

• High School Diploma or General Education Degree (GED) required


• Two to four years of billing experience and/or SAGE 300 CRE experience preferred


• Experience with Microsoft Office products, Adobe, Sage, and Smartsheets preferred. 

Our Benefits:

• Health, dental, and vision plans (for team members and their families)


• Financial planning through our 401(k) program


• Additional benefits including life and disability insurance


• Holiday and paid time off


• Wage range $20-$25/ Hr. DOE

EEO Statement

Ontivity, Legacy Division provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability and genetics.  In addition to federal law requirements, Ontivity, Legacy Division complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ontivity, Legacy Division expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information disability or veteran status.  Improper interference with the ability of Ontivity, Legacy Division’s employees to perform their job duties may result in discipline up to and including discharge.

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